Computer Repair Utility Kit

We are no longer providing this toolkit. However, we have a huge and constantly updating database of repair tools you can view here. You can also keep updated with all new computer repair tools we post via our newsletter.

If you are interested in the Computer Business. We also have this..

How To Start A Computer Business

Getting Started

• Are you the right kind of person to start a business?
• How to get your business set up legally
• Setting your prices
• How you look is more important that your certifications
• Should you offer a “No Fix, No Fee Guarantee”?
• Always provide value
• Should I allow customers to come into my home?
• How to handle computer warranties
• How to become an Apple Certified Technician
• Safety on the job: Visiting clients houses
• Paralysis by Analysis
• Computer Business Kit

Your Toolkit

• Computer Business Kit
• Technicians Test PC
• Power Supply Tester
• USB to Sata/IDE Connector
• Computer Technicians Quick Reference Guide
• Ultimate Boot CD
• Create an Offline Microsoft Update CD

Advertising

• The secret of advertising
• How to advertise your busines
• Advertising: Bigger is not always better
• Spotting advertising opportunities
• Marketing your computer business on a small budget
• How sticky is your business?
• What is Marketing? Marketing is everything you do
• How to increase your potential client base by hundreds in one day

Running Your Business

• Turning price checks into service calls
• Giving away too much information and dealing with time wasters
• When NOT to charge
• How to deal with clingy customers
• How to spot stolen hardware and why you should refuse to work on it
• How to fire a client
• If you cant help your clients, send them to someone who can
• What hardware should I stock?
• How to handle computer warranties
• Accounts, Invoices and Collections – Be Tough
• Increasing client loyalty

Earn More

• Raising your prices
• Offer free second opinions
• Make the most of progress-bar time

Dealing With Problems

• Dealing with failure
• Misdiagnosing a Computer Problem
• When is it time to throw in the towel?
• Technibble asks other Technicians what their biggest mistakes were
• How well should you fix a computer?
• Getting sued

Grey Areas – Make the Right Decision

• Should I attempt to repair the Operating System? or just format?
• When NOT to charge
• My story about doing the right thing
• A client wanted me to do something illegal today
• Should I install pirate software on clients computers?

On The Job

• Process for cleaning & speeding up Windows XP (video podcast)
• An easy way to break into a Windows user account
• Want To Learn How to Fix Laptops? Check out these Videos
• How to disable automatic restart on BSOD if you are unable to get into Windows
• Customising Windows and doing work for the elderly
• How to brand Windows
• How to bypass or remove a BIOS password
• How to tell what type of Windows XP CD or License Key you have
• How to clean the inside of a computer case
• Case Study: Malware hiding in Task Scheduler
• Windows XP activation explained

Life as a Computer Technician

• Computer Technician stories
• Computer Killers – Pet hair, dust and cigarette smoke
• My Letter to my Clients

Join Our Computer Technician Newsletter

• Learn How To Start a Computer Business
• How To Get Clients
• Download free Computer Technician Software