Storage of Antivirus and Other Programs for Remote Support

[YeOldeStonecat]

Originally Posted by Slaters Kustum Machines

How does a flash drive help with remote work?

Most of the better remote support tools have a built in "file transfer" tool. I also use my Crucial Gizmo drive as my primary source of tools. Whatever computer of mine I sit down at to remote to a client and help them out...office, one of several laptops, one of several computers at home...my online remote support portal, N-Central...I hit with a browser, pull up the clients computer..and if I need to upload some of the latest tools my Gizmo USB drive is always handy as a source. Plug it in whatever computer I'm at..select the install tools...and upload to clients desktop. Works great, wonderfully simple and effective.

[Ccomp5950]

Unless your internet connection at your office / house has a great amount of upload, I don't see how having it on a thumb drive is so great.

That's why I use my webserver for that. (100 times faster upload speed? Sure why not!)

[YeOldeStonecat]

Originally Posted by Ccomp5950

Unless your internet connection at your office / house has a great amount of upload, I don't see how having it on a thumb drive is so great.

That's why I use my webserver for that. (100 times faster upload speed? Sure why not!)

Well..yes, assuming you're not on dial up....or on some little piss stream 768k/128k DSL waaaaaaay far away from the CO.
Todays broadband speed package typically are at least 1 or 2 megs of upload...usually more with "burst" packages. I'm on 10 megs upload at the office (1 of the 2 broadband connections we have balanced there)..and 2 at home.

And with the tools we typically use being quite small (think..CCleaner, Combofix, MalwareBytes, various other malware cleaning tools).....it really is quite practical.

I also have online storage accounts...several, JungleDisk, SkyDrive, GoogleDrive....but the time it takes to open a clients browser and log in and download, I already have my files on their computers desktop via built in file transfer. And..oh yeah, we're often remoted into the clients computer because there is a problem such as a malware infection...and their browser is mis-behaving. I'd rather leave their browser shut down.

[Ccomp5950]

10Mb/s, yeah that's good enough. For pulling our tools down on remote connections I've got a batch file I run that pulls the tools down using wget for windows.

Upload a small zip file, run the batch file come back in 4 minutes or so and have a complete toolbox on their system.

I'm used to seeing people around here with 512kb/s up.

[YeOldeStonecat]

Originally Posted by Ccomp5950

I'm used to seeing people around here with 512kb/s up.

Eewww....yeah I haven't seen slow connections like that in years.

[Slaters Kustum Machines]

I had 899 kb up with Qwest then moved to another provider that had 1 MB up unless you went to a 25 MB or higher down. No getting a fiber line with 20MB\2MB. That's enough for me atm. The one thing my new provider (South Slope) offers that I have never seen is adjustable upload speeds regardless of your download.