Outlook is a fairly indepth program that stores a lot of data and it can occasionally become corrupted to the point where Outlook cannot be launched. Since many people use Outlook to organise their lives you can imagine how much they freak out when their information becomes corrupted.
This little tool called ScanPST has allowed me to save many stressed out clients in the past. It only does one thing but its a very important one, ScanPST will scan a Outlook data file (.pst) that you choose for corruptions and attempt to repair it.
If you have an Office Package that includes Outlook, you already have this application.
Goto Start > Search and search for “Scanpst.exe”. If you cannot find it that way, its most likely located in the following folders:
For Outlook XP and 2003:
C:\Program Files\Common Files\System\MSMAPI\LocaleID
For Outlook 2007
C:\Program Files\Microsoft Office\OFFICE12Now
(Assuming C:\Program Files\Microsoft Office is the location you installed office)
To find the Outlook data file to use it on, its usually located in the following folders:
For Windows XP or Server 2003:
C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Outlook
For Vista:
c:\users\username\AppData\Local\Microsoft\Outlook
If you have Office that includes Outlook, you already have it.
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You can also manually corrupt a pst file by using a hex editor to delete positions 7 through 13.
What’s the benefit of this?
Well you won’t lose any data by deleting these positions out but it will allow you to run Scanpst on the pst file and with a little luck will pull out deleted messages!
Best of luck.
Great tool. It has saved my clients bacon more than once.
Thanks for sharing this great tool, although it’s such a shame we have this tool, but i am sure not so many people know about it. I have come to point when i need so much time for Outlook opening, that i go do so many things in meanwhile. I will try it surely.
I have no idea why Microsoft seems to hide this tool. Just about every pst file over 400-MB will get corrupted after a few months. It is the nature on the database. It is also fairly tolerant as long as you don’t try to retrieve messages that are corrupted. Running scanpst once a month will help keep the database from getting corrupted so much that it cannot recover.
You have to relaunch it for every scan. It will not allow you to select more than one file at a time.
Nice tool. Will be giving it a try.
Definitely looking forward to the next time this makes me the hero! lol
I’ve used this for the first time today. Client was well impressed. Thanks Bryce!