5 Tips To Become Successful In the Computer Business - Technibble
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5 Tips To Become Successful In the Computer Business

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I often write about how to work on your business, your computer or your client; but in this article I will be focusing on working on ourselves. It takes a certain type of person to become successful in the computer repair business and here are 5 tips on how to become that person.

Do What You Love

If the only reason you want to enter this industry is because of the money, you are in the wrong field. If you love learning, working with computers and challenging yourself, you are in the right place.
There are many times in this business where you will wonder whether its all worth it such as working 12 hour days trying to get your business on its feet and being paid a minimal amount. If money is the only focus then it will definitely not be worth it. It is the love of this job that will get you through the tough times and make you successful.

Keep On Learning

I bet you know more about computers than anyone else you know in real life and your family and friends look up to you as if you were some kind of tech god. Your parents and teachers said you were some kind of computer prodigy and you probably were compared to the others in your class. That is all well and good when you are comparing that to people who aren’t in this field, but what about when you compare yourself to people who are? These are the people who you will be competing against.

The computer industry moves much faster than other industries so you have to keep on learning or you will fall behind. The moment you think you know it all is the moment you stop learning. If you stop learning then that is the moment you don’t know it all.
I have been in this business for almost 9 years now and I learn something new every day from the Technibble forums.

Money

There are many people who don’t follow their dreams like starting their own computer business because they don’t have the money. Don’t ever blame lack of money because there is always a way you can make it happen.

I personally know people who are having trouble finding enough money to put food on their table at the end of the day. They complain the welfare system is rubbish because they don’t provide enough for a family to survive on. These are the same people who smoke, have a big plasma TV, cable television and brand spanking new mobile phones.

Quitting smoking will free up a few hundred a week, selling the TV and buying a $250 one would free up enough money to go see an accountant and a lawyer to set the business up legally. Disconnecting the cable television will free up $50 – 100 per month which you could put into advertising and a cheap mobile phone and an pocket organiser is all you really need.

If someone isn’t willing to give these things up to go after their dream, then they don’t want it enough. Instead of buying luxuries, buy things that make you money like a technicians on-site repair kit. I recently bought a Macbook because I wanted to learn both Mac hardware and software. In the few months I have owned the Macbook, I have already earned more than the cost of the Macbook by working on Mac’s armed with the knowledge I attained from breaking and fixing my own Macbook.

Stay Focused on Marketable Skills

There are a lot of cool things you can learn about a computer such as extreme overclocking, phase change cooling and squeezing a few extra frames per second out of your video card. However, you are unlikely to need any of these skills when working for a client. Instead, its better to learn skills like virus removal and networking since you are much more likely to encounter these while on-site. They aren’t as glorious as overclocking, but they are more likely to bring in money for your business. Also, while you are building up your marketable skills, build up your marketing skills as well because you may be the best computer technician in the world, but if no body knows about it you aren’t going to make much money.

The Hard Slog

Whats the difference between someone who just joined a gym, and a body builder at the same gym? One of them has gone through the hard slog. Both of them are pumping iron but the body builder has pushed his way through the hardest part where most people quit. The same thing happens in the computer business where a young entrepreneur will be excited about having their own business and thinking about all the possibilities. After a few months the excitement dies down, you have dealt with a few soul crushing clients and the computer work that you used to enjoy has become just work. This is where many people quit the computer business (and the gym) leaving only a select few who have survived the hard slog and come out the other side with a successful business (or a buffed body).
This is why there are so many businesses starting up all the time but there are only a small handful of really successful businesses. Most of the small businesses dropped out when it got too hard and didn’t push through the hard slog. If you push through the tough part and stay at it, you’ll be one of the few on the other side.

  • Brian says:

    Great advice Bryce. I am a fairly new business owner working from a home office. I have to admit if I had leased office space and had all the bills that go along with it, I probably would have quit by now. Not because I don’t love what I do, but because it can be extremely hard to start up. Luckily, the only bills I have other than advertising is are internet (which I had before I started) and my business phone. I decided to go with MagicJack and @ $20/yr, you can’t beat it. If computers are something you are passionate about, you have to remain vigilant. I agree that if you stick to it when it gets hard you will see results. I am lucky enough to be from a small metro with only a handful of other repair businesses. The fact that they aren’t terribly aggressive with their advertising helps a lot too.

  • Ron says:

    I like computers, but yeah, after messing around with them for years and years and years, I’m burned out. I’m finally getting around to getting my certifications so I can work for someone else, make 100k a year and then go home at night. If I keep my living expenses low, saving and investing both time and money in certain things, maybe I can retire one day. Honestly, if I never had to touch another computer but my own, I’d be happy as heck. I’d rather just deal with my own stuff and make a living writing books. Sadly, since that is a hard thing to do, I’m stuck in the IT world because of the money.

  • Chris says:

    Good article and unlike Ron I love computers always have and the business I have started is run out of my home as a second business. I work full time in another industry and run my computer business usually at night or if I have time during the day or weekends. Every thing you listed is right on and eventually I hope to have a computer store but if not I will be content running my business from home. Love your site and have it bookmarked Tabbed read it everyday..keep up the good work and info.

  • Savell Martin says:

    Great article.
    Thanks Bruce.

    We all need some useful advice more often than not :D

  • anonymous Mac Tech says:

    @Ron
    “I like computers, but yeah, after messing around with them for years and years and years, I’m burned out. I’m finally getting around to getting my certifications so I can work for someone else, make 100k a year and then go home at night. Honestly, if I never had to touch another computer but my own, I’d be happy as heck.”

    I don’t think certs are going to put you in the 100k salary range unless you are thinking of the really high end Cisco cert like CCIE or CCDE. Considering the preparation it will take for attaining those certs and your “burnout” from being in IT, you’d probably better hang it up right now. And if you think being in the 100k range is going to put you in a cushy 9-5 where you’ll be home every night working for someone else, you’d better wake up and fast forward a decade because the .com bubble burst a long time ago and your salary expectations are completely unrealistic.

    In my opinion you have to be in this business for the love of computers because it sure as hell is not about the money anymore. There are Microsoft and Cisco certified techs with plenty of experience littering the streets in every major city. Many working tech support in call centers for lack of better opportunities. So my advice to anyone feeling froggy about working in computers is you better just jump, because its the satisfaction you receive from your work that’s going to keep you in this business right now. Otherwise its never too late to go back to school and learn new skills.

  • Mike says:

    I agree, you have to have a love of computers and technology, to run a successful computer business. And not to get burned out on it.

    As far as the certificates, I have only been ask 2 times in all the years of doing computer work. And I work on just about anything in the business.

    I have replaced Raid Arrays in a room full of equipment, for companies that think nothing of calling me to do the work for them. But would not hire there in house IT’s without certs.

    Odd business were all in, now that I think about it.

  • Greg Eames says:

    I have only just started out in my own pc and internet business, been going for about 9 months now. All new business require more input than you get output, but usually it will be worth it in the end. Working with computers is a very good place to keep on learning new things if that is what you enjoy. For all of those out there who have just started or who maybe are thinking about giving up, remember it is persistence that will make a success of almost anything. There is a quote about Thomas Edison that applies to this situation.

  • The Desolate One says:

    For ME, the 2 most impressive points made in this article were keeping focused on marketable skills, and to keep on learning. I know TONS of head geeks who must have 10 times the amount of actual computer knowledge that I have, but most of it is useless when it comes to making MONEY. You can know how to do all kinds of bizarre things regarding computers, but the MONEY (if your passion is tech repair for PCs)is in virus removal(by far the number one skill to have), hardware upgrading, software upgrading, tuning up pc performance and networking. That’s what MORE than 95% of my customer base requests. Also, you sure hit the nail on the head about keeping up on learning new stuff. I personally don’t know SQUAT about the Intel i7 processor yet, and just barely started learning about DDR3 and 64 bit RAM capability above 4 megs. NONE of my customer base is at that point yet. I’m still reveling off of quad core technology, and my own rig is a quad core q9300 with 4 gigs of RAM. This technology accelerates so fast that if you BLINK, you MISS it! Even being a tech, there’s ALWAYS someone that knows more than you, so NEVER think that you know everything. In the past year, I’ve been humbled by the amount of stuff that I’m behind on learning about.

    the.desolate_one@yahoo.com

  • Zeisan says:

    Excellent advice!

  • Larry Sabo says:

    @ The Desolate One
    You’re right on. All you need to know is how to solve the problems you are faced with, not every problem a tech could face. Concentrating on the most common problems of the day is one way to cope with the information/technology explosion, and make a living at it.

    I can recall feeling overwhelmed by the volume and complexity of new technology information I was faced with when in a tech consulting organization, and realized I could spend every conscious second trying to keep up-to-date, or I could focus my attention/scope and apply what I know gainfully. I can understand why Ron feels how he does.

  • Gaston says:

    Very motivating. I can honestly that some customers are soul crushers but the more determined person will succeed.

  • coolnezz says:

    great advice. it’s very inspiring and motivating. thanks for sharing!

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