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LostDrive – Shows A Message to the User Who Found Your Lost USB Drive

As Technicians, we love our USB thumb drives. It makes it so easy to carry all or computer repair utilities and keep it updated with the latest antivirus definitions. However, being so small it is also

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12 Highly Useful Websites for Computer Technicians

A few weeks ago we mentioned the website Virustotal.com which is a website that scans a certain file for viruses using the databases of many different antivirus brands. This week, we will be listing many

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Misdiagnosing a Computer Problem: How to Deal With It Without Losing The Client

The other day I misdiagnosed a computer problem. It rarely happens to me but it does happen. I was working on a computer inside a large residential building that frequently call me as new residents move

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Glary Utilities – Swiss Army Knife for Maintaining PCs

Glary Utilities is a freeware application designed to be a swiss army knife for maintaining PCs. It is designed to be very simple to use so it is something I would feel comfortable leaving with my clients

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A Really Simple Selling Trick

I want to share with you a really simple trick to generate more computer and hardware sales. This article is a relatively short one because this trick is just so simple. I have always been turned off by

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USBDeview – Displays All Connected USB Devices

USBDeview is a portable, freeware tool designed to show you the currently connected USB devices with a good amount of detail. It can also show you a history of devices that are not currently connected

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Find a Niche For Your Business

There are plenty of business books out there that will tell you that your business should service some sort of niche market. What is a niche market? Wikipedia describes it as: “A niche market is

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Answers to Questions and Answers #2

Earlier this week I posted an article called Questions and Answers #2 requested members to ask me a question about the computer business that has been on their mind. We got some great questions and here

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VirusTotal.com – Online Virus Scanner

I wouldn’t usually have a website as a repair tool of the week, but this site is so useful it warrants an exception. Most of us already know of online virus scanners like Trend Micros Housecall and

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