All posts by Bryce Whitty
GSpot – Determines What Codecs Are Needed to Play Videos
Your client comes to you saying they cant play certain videos. You take a look at the computer and see the error message saying “Error loading codec..”. You instantly know the problem. You
VIEW POSTLooking After Your Bread-and-Butter Client
Most businesses have one. A bread-and-butter client is one who makes up a large portion of your business. Its not entirely uncommon for some businesses to have a bread and butter client that generates
VIEW POSTTest Antivirus Programs with the Eicar Test File
Did you know there was a way to test anti-virus/anti-malware applications to make sure they are working correctly? Well, there is. “Eicar” is a string of code which most antivirus applications
VIEW POSTBluetooth Marketing: Smart or Shady?
I have been playing with some Bluetooth applications which seek out nearby bluetooth enabled mobile phones and send them a message of my choice. I can also choose the amount of messages that each device
VIEW POSTKeep an Eye on your Competitors & Their Marketing
To be successful you will need to keep an eye on your competitors. I am not talking about doing any dirty tricks like rummaging through their rubbish to find sensitive documents, I am talking about looking
VIEW POSTPStart – Customizable “Start Menu” in the System Tray
This one was mentioned in our forums by gunslinger; PStart isn’t exactly a repair tool, however it is an excellent way for organizing your kit when you are on the job. PStart is a stand alone, free
VIEW POSTQuickly Deploy Software on New Computers with Win-Get
Win-get is an application I have been playing around with to help me with the common task of formatting a hard drive and reinstalling Windows. Win-get is a command line tool for Windows that works similar
VIEW POSTCase Study: Tech Support Call
Yesterday I got a technical support call as I often do. However, this one wasn’t like my normal ones. This one had more different situations occur in it than usual. The client called up angry and
VIEW POSTVariable vs. Fixed Pricing
A question that many computer businesses are faced with. Should their pricing be variable on a per hour basis, or fixed on a per job basis? In this article we’ll talk about the advantages and disadvantages
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