All posts by Bryce Whitty
Test Antivirus Programs with the Eicar Test File
Did you know there was a way to test anti-virus/anti-malware applications to make sure they are working correctly? Well, there is. “Eicar” is a string of code which most antivirus applications
VIEW POSTBluetooth Marketing: Smart or Shady?
I have been playing with some Bluetooth applications which seek out nearby bluetooth enabled mobile phones and send them a message of my choice. I can also choose the amount of messages that each device
VIEW POSTKeep an Eye on your Competitors & Their Marketing
To be successful you will need to keep an eye on your competitors. I am not talking about doing any dirty tricks like rummaging through their rubbish to find sensitive documents, I am talking about looking
VIEW POSTPStart – Customizable “Start Menu” in the System Tray
This one was mentioned in our forums by gunslinger; PStart isn’t exactly a repair tool, however it is an excellent way for organizing your kit when you are on the job. PStart is a stand alone, free
VIEW POSTQuickly Deploy Software on New Computers with Win-Get
Win-get is an application I have been playing around with to help me with the common task of formatting a hard drive and reinstalling Windows. Win-get is a command line tool for Windows that works similar
VIEW POSTCase Study: Tech Support Call
Yesterday I got a technical support call as I often do. However, this one wasn’t like my normal ones. This one had more different situations occur in it than usual. The client called up angry and
VIEW POSTVariable vs. Fixed Pricing
A question that many computer businesses are faced with. Should their pricing be variable on a per hour basis, or fixed on a per job basis? In this article we’ll talk about the advantages and disadvantages
VIEW POSTUnknown Devices Beta – Shows Unknown Devices Listed in System Properties
Most computer technicians have seen it before, fresh after a format of a system there are Unknown Devices in the System Properties that are lacking drivers. You cant get the drivers for it because its
VIEW POSTQuestioning Customers – Getting the Right Type of Answers
When a client calls you up for some tech support, you are obviously going to have to go though some questions to try and figure out what is happening with their computer based on their responses and find
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