All posts by Ric Chapman
Juggling the Day Job and a Tech Business Start-Up
Starting a Computer Repair Business wasn’t something I decided upon lightly. But when someone plants that seed of an idea it’s hard to think of doing anything else as your mind slowly works
VIEW POSTOffice 365, Right For You And Your Clients?
June 2011 saw the launch of a new Microsoft cloud based service called Office 365. Seeing the strides that Google had made with its Google Apps suite I was keen to see what Microsoft would bring to the
VIEW POSTGet It Right – Offering Web Design
As we grow our businesses we often look at various ways to increase revenues by tapping into the various markets surrounding our industry, one of the most common of which is Web Design. HTML, CSS, and
VIEW POSTMake More Money By Charging For Phone & Email Support
Customers … love them. Can’t get enough of them in fact (obviously). However, I have on a more regular basis, lifted my phone and inspected the caller display with some amount of concern, or
VIEW POSTThinking of Introducing a Late Fee?
It’s almost a guaranteed fact, at some point this will happen to every one of us within our small business careers and first time round will likely result in some stress and the odd sleepless night,
VIEW POSTManage Your Home Office with Windows Home Server
It’s probably a given that we are all very tech savvy individuals with home networks that extend past the functionality and complexity of the average home, for the very simple reason that we love technology
VIEW POSTMy 7 Point Approach to Every Support Call
The image I had in my mind when starting my own business was completely different from the stark reality of the tech business world, the perfect picture consisted of me answering the phone and then accepting
VIEW POSTTransitioning from Home Clients to Business Clients – Common Issues and Pitfalls
Without a doubt a large portion of us starting up our Computer Repair Businesses tend to put our efforts into targeting residential customers. This of course makes perfect sense. Even if you don’t
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