So maybe you chose to start things out on our own when we decided to become a computer technician. You’re not alone. Many techs are self-starters. Sure enough, some may swear that the best option is to work for a large computer tech firm and gain experience and knowledge from there.
Others just dive headfirst into the whole computer tech startup because they already have previous business experience in other trades, including business ownership and management.
However, regardless of your background, if you’re just now starting out on your own, here are 6 steps to help you become a successful computer technician.
Sit down and calculate everything. Factor in any managed services you plan to offer or use yourself, from internet service for your business to web-hosting plans for your technician website. If you don’t skip this vital step, you’ll have a much higher success rate. Yes, it takes time and research, but the groundwork is imperative.
In the computer technician trade, tools will range from PSU testers to Ethernet cable tools, from USB drive tool kits to operating system discs and repair/recovery disks. Get a head start by downloading and creating disks for the operating systems you plan to work with. That is if you don’t already have them.
One of the best technician tools is a USB drive. You might find it useful to keep a folder of common network card drivers, some registry cleaners, malware scanners, and anti-virus tools on your USB toolkit. A separate USB drive could be used as bootable Windows installation media. Don’t forget to keep some networking tools in your toolkit as well, such as wi-fi network troubleshooting tools. Take the time to update your tools as well.
Will you be going into business under your own name or a variant of it? For instance, will you be doing business as Smith’s Computer Services, or have you already come up with a catchy DBA for your services? There are arguments for and against using your own name in your business name, and there are pros and cons for both.
Using your own name for your business is a good option if you are fairly well known in the community. You’ve put your name on your business and it’s a reflection of your own reputation, and many respect that and might be drawn to your services because of your name’s reputation. On the other hand, some view using their own name in their business name as less than professional, or perhaps they feel their name is boring or doesn’t give their business name a nice ring.
There is much to be said for both sides. However, if you plan to use a DBA, make sure you fulfill the local requirements, such as filing a DBA with your local county clerk or other authority. It might only be $14, depending on the situation. But it is something you need to make sure you get done if you plan to use a DBA.
I mentioned filing a DBA as one of the requirements, but there are other legal requirements in many areas. Do you need to register your business on a regional level? For instance, in the U.S., you may be required to collect Sales and Use Taxes on your services. And to then report it quarterly to the state you live in. I won’t list all the potential requirements as each region is completely different. However, you should be able to easily locate government resources on every level to help you locate requirements you need to fill to comply with regulations.
How do you plan to keep your books? In times past, simple spreadsheets using Excel or similar programs were an easy method. But now there are many finance software applications that make it a lot easier.
If you need simple billing software and records management, you might check out Freshbooks. The free version limits you to using 3 clients, which isn’t much. But the trial version will give you a taste of what is offered. And it’s a good trial ground if you’re still working out what your needs may be.
If you need something more comprehensive, check out the reviews on finance software. There are always new options arriving on the scene. I can’t confidently recommend one over the other because everyone I’ve tried has given me problems in one or more areas. However, I do suggest reading up the reviews to see what would work best for you. Every situation is different. What works for you may become a headache for someone else, even in the computer technician industry.
Hopefully, by now you’ve already ordered your business cards and possibly started some form of advertising. There are multiple places to advertise online, both free and paid options. Such as Google Adwords, which many have had great success with. Print up some flyers and meet one on one with business owners and managers.
If you’re not sure where to start, check out Technibble’s Marketing Membership to help you with every aspect of marketing your computer technician business.
Pass the word around about your new business. Call old acquaintances, friends, relatives, and just drop the word about the services you offer, without being awkward about it. It may be a bit slow at first but it will catch up.
If you haven’t created your website yet and you aren’t a web developer, you might want to check out Tech Site Builder. It’s an easy way to get a great technician website up and running in a few hours. Don’t put off starting your website until you have some business. The majority of internet users find services they need online. And so that’s where you need to be to capture that potential business. Start a blog as well, search engines love them. Be sure to keep your web presence looking professional, up to date, and uncomplicated for your users.
The most important step of all is the first step, counting the cost and calculating everything. From there, everything else will fall into place. If you have some tips on starting up that you consider helpful, drop a comment below.
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Great tips, Micah. I think this should be linked in the TN forums so those people that are just starting out on their own can read it.
I think the best way to start your business is to get out there and start fixing computers. You can plan everything you like but if you’ve misjudged the market, or the name or anything else, you’re only going to know once you get working. So just get going and worry about these decisions as you need to. If you really feel like you have to plan something read The Lean Startup, it will be planning time well spent.
At the same time, if your volume isn’t heavy in the beginning, it’s a GREAT time to start setting up your procedures, training and paperwork. If you have your framework setup properly plugging in new employees is going to be a lot simpler than “winging it”, and there will be a consistency that you can rely on with each type of service you perform.
Notice that Micah wants to start right out teaching you to turn yourself in to the authorities, bogging you down with untold expenses before you ever
touch a repair job and get a little $ flow going.
I put my $ on Craig’s advice, so you don’t suffer too much financally if the
thing doesn’t sprout wings right away.
If you have a knack and the knowledge for PC-IT, just print your own catd and start posting and handing them out to everyone who will take one.
You don’t need all that PLANNING RIGAMAROLE; just jump in with both feet like Craig says, and don’t volunteer yourself for CONTROL AND REGULATION.
Notice that Micah wants to start right out teaching you to turn yourself in to the authorities, bogging you down with untold expenses before you ever
touch a repair job and get a little $ flow going.
I put my $ on Craig’s advice, so you don’t suffer too much financally if the
thing doesn’t sprout wings right away.
If you have a knack and the knowledge for PC-IT, just print your own card and start posting and handing them out to everyone who will take one.
You don’t need all that PLANNING RIGAMAROLE; just jump in with both feet like Craig says, and don’t volunteer yourself for CONTROL AND REGULATION.
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“The aim of public education is not to fill the young of the species with knowledge and awaken their intelligence. … Nothing could be further from the truth. The aim … is simply to reduce as many individuals as possible to the same safe level, to breed and train a standardized citizenry, to put down dissent and originality. That is its aim in the United States.” – H. L. Mencken, in The American Mercury for April 1924