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Client Expectations: The Risk of Going “Above and Beyond”
As computer repair business owners, most of us have a goal of taking care of our clients and client expectations. In our eagerness to help, sometimes we set unrealistic expectations. Once we do that,
VIEW POSTMicrosoft Script Center – Powershell Script Archive for Techs
Microsoft Powershell is the weapon of choice for many IT Professionals. With a little bit of code knowledge, technicians can automate regular tasks or do something entirely new. While you can spend a
VIEW POSTWhat are the Best Automated Windows Repair Tools?
When Windows is acting up, or you just need a clean up a system, an automated Windows repair tool saves you time and money. The problem is deciding which tool or tools to use. Fortunately, I spent a
VIEW POSTEmployees: The Best & Inexpensive Ways To Care of Them
Your employees are your gateway to your clients and the face of your business. They interact with your customer base more than you do. You need to take care of the people who take care of your clients.
VIEW POSTWhy Your Tech Website Needs to Be HTTPS Now
As computer businesses, we have been training our customers to look out for the “little lock”, as well as other indicators of a legitimate website. Starting this month (July 2018), the Google
VIEW POSTAnnouncing: We Just Doubled the IT Marketing Campaigns for our Members
Most businesses know they need to be sending out marketing campaigns, but simply don’t have the time to create them. A year and a half ago, we started our White-Label Newsletter service to solve
VIEW POSTMSP Marketing – 4 Unmistakable Signs Of A Bad Lead
When you gain a new lead from your managed services marketing, there’s always that spark of excitement to have a potential client. Some leads turn out to be good finds. Some leads turn out to be
VIEW POSTGDPR eBook for White-Label Newsletter Members
The General Data Protection Regulation (GDPR) will start being enforced on the 25th of May 2018. Many businesses are scrambling to meet compliance but there are also many that don’t even know about
VIEW POSTAre You Responsible for Vendor Problems?
No matter how well you run your business, a vendor mess-up can destroy your relationship with a client. Whether it’s a product or service, you’re often on the hook. With a little planning for this
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