“But it was working fine when I gave it to you, and now it’s dead!” Hearing those words from your customer can be a horrible experience. It’s a difficult spot to be in. How are you going
VIEW POSTIn this case study, we’re going to look at how sending one Technibble White-Label Newsletter generated Chris Carruthers $1728 USD in scheduled work. To introduce Chris, he lives in Ontario in Canada
VIEW POSTManaged service customers always seem to need password resets. While the technical aspect of resetting a password is easy, the security and procedural side is not as straight forward. However, with a few
VIEW POSTHaving the right tools helps you give clients quick and reliable resolutions to their problems. When you’re dealing with a hardware problem, you can’t trust the operating system. Hardware diagnostics
VIEW POSTDeciding what’s needed for an onsite visit can be both time consuming, and nerve wracking. Bringing too much is cumbersome, but leaving a critical item behind is embarrassing and could be costly. A potential
VIEW POSTWhen you’re starting out in the computer repair business, you to take whatever business comes your way. You have to make ends meet. As your business matures, you’ll realize that model isn’t sustainable.
VIEW POSTThe IT industry is full of improperly licensed software. However, it doesn’t need to be that way. Lots of programs with EULAs that require licenses for commercial use can be replaced with software that
VIEW POSTA few months ago, I sent out a survey to some of the Technibble readers regarding newsletters and the results were very interesting. In the survey, I asked questions like “Do you believe that you
VIEW POSTIf you’re a computer business owner, local and national politics impact your bottom line. Even if you don’t have a strong a view on political and legal issues, you might have an opinion on the social
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