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When a Computer Dies On Your Workbench: How To Avoid The Blame Game

“But it was working fine when I gave it to you, and now it’s dead!” Hearing those words from your customer can be a horrible experience. It’s a difficult spot to be in. How are you going

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Case Study – How Sending One Newsletter Generated Chris $1728 USD

In this case study, we’re going to look at how sending one Technibble White-Label Newsletter generated Chris Carruthers $1728 USD in scheduled work. To introduce Chris, he lives in Ontario in Canada

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Secure Password Reset Techniques For Managed Services

Managed service customers always seem to need password resets. While the technical aspect of resetting a password is easy, the security and procedural side is not as straight forward. However, with a few

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Comparing and Testing Hardware Diagnostic Tools

Having the right tools helps you give clients quick and reliable resolutions to their problems.  When you’re dealing with a hardware problem, you can’t trust the operating system. Hardware diagnostics

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Flexible Tools For More Productive Onsite Visits

Deciding what’s needed for an onsite visit can be both time consuming, and nerve wracking. Bringing too much is cumbersome, but leaving a critical item behind is embarrassing and could be costly. A potential

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Avoiding Doing It All Yourself By Finding Partners

  • 12/06/2016

When you’re starting out in the computer repair business, you to take whatever business comes your way. You have to make ends meet. As your business matures, you’ll realize that model isn’t sustainable.

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List of Open Source Alternatives to Common Technician Software

The IT industry is full of improperly licensed software. However, it doesn’t need to be that way. Lots of programs with EULAs that require licenses for commercial use can be replaced with software that

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Gain New Clients with Technibble’s Done-for-You Newsletter Content

A few months ago, I sent out a survey to some of the Technibble readers regarding newsletters and the results were very interesting. In the survey, I asked questions like “Do you believe that you

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Advertising Your Political Opinions: Risks and Rewards

If you’re a computer business owner, local and national politics impact your bottom line. Even if you don’t have a strong a view on political and legal issues, you might have an opinion on the social

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