Tech support scams are on the rise. Clients get tricked by a phone call, a pop-up or a search engine ad. Once they’re on the phone with the scammer, they’re convinced something is wrong with their
VIEW POSTFor many computer repair business owners, the hardest part of the job is to talk with clients. You’re there to fix the computer, not engage in idle chat. If you want repeat business and word of mouth
VIEW POSTOnline reviews are big business today and you need to solicit reviews from your clients. Each online service has rules for soliciting reviews. If you break those rules, you’ll get your business in trouble.
VIEW POSTIn the past we have covered the Fonerbooks flowcharts for computer hardware. We have also covered some diagnostic flowcharts for ChromeOS. Now, Reddit user 5HT-2a has been developing a Mac Performance
VIEW POSTRegardless of your computer repair business model, at some point you need to raise your rates. Your vendors will increase their rates. If you want to keep earning the same money, you need to charge your
VIEW POSTGuest Contribution by Terry Moon of Computer Pro Inc. There comes a time in every aspiring tech’s life whether or not they should open up an actual storefront. There are some big pros and a few
VIEW POSTA popular trend in the business world is going paperless, as a part of ‘going green’, and many Techs feel more comfortable with using paperless billing instead of writing paper invoices on
VIEW POSTComputer repair businesses are often smaller operations owned by people who like repairing computers. The business aspects are an annoying nuisance. Nonetheless, if you neglect them, you can’t grow your
VIEW POSTWhen a loved one dies, it’s hard enough already for a family. When key information is trapped inside a computer or mobile phone, families rely on us to do some computer forensics. If you know how to
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