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Windows 8 Based PE Boot Disk With Portable Apps

Gandalf from WindowsMatters.com wrote an article last year about his Windows 8 based PE boot disk, which is a really useful boot disk with many free portable repair and troubleshooting applications on

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Dealing With Bad Customers as a Computer Technician

If you’ve spent any time at all in a service industry, you’ll probably have a lot of stories about bad customers, unpaid invoices, and individuals who think they don’t have to pay invoices

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Stay Profitable in the Mobile Device Repair Industry

There are so many mobile devices on the market and in the hands of consumers, and for many brands, each line and model may seem like new territory as far as repairs go. It can be a challenge to cover mobile

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Nine Things You Need to Know to Do Apple Macintosh Repair

Apple Macintosh repair is a growing field, but you need to be aware of some key points before you expand into this market.   I’ve been working on Macs since 1984 and I’ll share with you nine things

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Early Mistakes to Avoid When Starting a Computer Repair Business

When you are starting a computer repair business, you may make some key mistakes. Here are some to avoid

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Repairing Mobile Devices with gTools

If you’re in the mobile device repair industry, you’ve probably noticed how many devices come in with damaged screens and deformed edges from being dropped on their corners or facedown. If

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Improve Your Social Skills as a Tech

As Techs, sometimes we lose focus on the customers and clients and focus on the systems we work on, and our social skills can suffer as a result. Perhaps we never had much social skill to begin with, and

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CryptoLocker Update

Guest Contribution by Ken Dwight – The Virus Doctor: In October of last year I wrote about what was then the newest and most widespread malware infecting computers worldwide, known as CryptoLocker.

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How to Handle Personal Emergencies in Your Computer Repair Business

Sometimes when you run your own business, a personal emergency develops that you need to take care of. Your clients need you as well. Fail to respond to their needs and your business will suffer. Coming

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