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Turn Simple Jobs Into Marketing Opportunities

Many computer repair customers come into the shop or call you to fix a relatively simple issue, and you could fix the issue, hand them an invoice, get paid, and leave. You could also turn that simple job

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Keep Your Tech Toolkit Updated With Ketarin

In a previous article we talked about setting up a Tech Toolkit, and as we well know, the Tech industry is a constantly growing and evolving field. That means your portable apps and software needs to be

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Putting a Tech Toolkit Together

Are you new to the computer repair industry? Perhaps you’re wondering, ‘How do I get started? What tools do I need? Do I need multiboot USB drives or a massive repair CD collection? Where do

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Interview Tips: The Secrets of Hiring Quality Technicians

Although I’ve been out on my own for ten years as a business owner, I’ve been hiring technicians for another 20. The process I use has three separate stages: email, VoIP/phone, and in-person. The

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Why You Shouldn’t Rely on Just SMART Monitoring Tools – SMART Monitoring vs Testing

Contribution by Paul Apking Many techs use CrystalDiskInfo as a tool for HDD diagnostics and call it a day. It’s a great tool to quickly identify issues with a suspect drive but it’s intended

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How to Get Free Advertising For Your Computer Business via Media Mentions

Effective marketing is key to growing your business. Of course, you can used paid mentions aka ads. However, customers trust unpaid mentions much more. The standard term for these are earned mentions:

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Backup Strategies for Residential Clients

Contribution by Paul Apking For many technicians, good backups have saved us time and time again. We realize the value of a good set of backups, something many clients fail to understand until it’s

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How to Use Clonezilla – A Hard Drive Cloning Tool For the Frugal Tech

  • 05/15/2014

Contribution by Paul Apking Creating hard drive copies or clones is a regular routine for many techs. But it shouldn’t be hard on the wallet! Many are expensive such as Norton Ghost, others are cheaper

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Review: Ultra Virus Killer (UVK)

UVK is a tool that helps technicians not only malware on a Windows PC, but actually repair the damage. Although other programs provide similar functionality, UVK consolidates them all into one handy t...

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