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Time Tracking for Technicians

For thousands of years, we’ve been tracking time, for business or other purposes. The ancient Egyptians used shadow clocks. Sundials were popular for a while, but it’s difficult to carry one

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Dealing with the Cost of Expensive Repair and Inexpensive Replacement

‘You’re estimating $250 to repair this computer? But I bought it for only $400! I could go get a brand new one for $150 more!’ While this may not be true in every case, often the repair

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The One Secret I Learnt Running my IT Support Business

Article by Gordon Tan: It’s funny to think I’ve been in the IT Support game for 10 years. It feels like only yesterday I was driving around with my car and mobile phone crawling under people’s desks

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PC-Wizard – Advanced System Information Collection and Benchmarking

PC-Wizard is a moderately sized, portable and freeware application designed to collect and report the hardware specifications of your client’s computer. When diagnosing a client’s computer, a lot of

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GetMacApps – Quickly and Easily Install Multiple OS X Apps at Once

Installing apps on a Mac can sometimes be a long and tedious process, especially when dealing with your clients. As a technician, you have a lot to do in a day, and manually installing apps for your clients

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LastActivityView – Create a Log of The Last Actions Made by the User

LastActivityView is a small, portable and freeware application designed to instantly collect system information and create a log that is easy to understand and records many of the actions performed by

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Windows Home Server Review

Article by Tony Scarpelli of CFI Computer Repair: Windows Home Server – can it be a solution to some micro and small business networks that we support? I will detail requirements, time it takes to install

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Boost Referral Business by Encouraging Your Clients to Talk About You

One of the best methods of advertising is often word of mouth. Your satisfied clients are so impressed with your services that they recommend you heartily to friends, family, and associates whenever the

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Introducing the Technibble Podcast

As a Computer Technician myself, I know how much time us Computer Technicians spend on the road. I also know that we are often too busy to increase our tech knowledge and learn new things because we are

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