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dMaintenance – Task Automation Tool

dMaintenance is a free portable tool that can be configured to automate maintenance tasks. It can run directly on a pc without installation and can also be pushed out on networks via group policy. DMaintenance

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Top 5 Myths Computer Repair Customers Believe About “Going Apple”

“If I got a Mac, I wouldn’t have these problems.” If I got a nickel for every time a customer told me that…. well, you get where I’m headed with this.  There seems to be

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Accepting Credit Cards Onsite – PayPal Here vs. Square

Guest Post by Craig Lloyd: Not too long ago, going through the process of being able to accept credit card payments for small computer businesses was probably a daunting task for most. You would have to

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Ultra Virus Killer – Malware Removal and System Repair Multi-Tool

Ultra Virus Killer, also known as UVK, is a free and portable application designed to help users detect and remove malware. UVK acts as a swiss army knife of malware removal as it contains similar functionality

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Ten Ways to Help Your Customers Get Serious About Passwords

Practice what you preach. This is one mantra many computer repair technicians live by. Yet one area that we’re still pretty hypocritical about is passwords. Be honest with yourself: are all of your

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How to Close the Computer Repair Technician Skills Gap

“Study Says Most IT Guys Are Ignorant.” That’s the title of a new post from the Wired Magazine website penned by Caleb Garling. It’s the first thing that caught my eye in my RSS

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3DP Net – Auto Detects and Installs Network Drivers

As Computer Technicians, one of the most important things for us to do after we install a fresh copy of Windows is to get the operating system online so we can install the appropriate drivers. Unfortunately,

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How To Manage Software & Hardware Lifecycles for Computer Repair Customers

A few months back my company FireLogic had to work on perhaps one of the oldest combinations of hardware and software in recent memory. And by “work on” I’m not referring to merely regular

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Juggling the Day Job and a Tech Business Start-Up

Starting a Computer Repair Business wasn’t something I decided upon lightly. But when someone plants that seed of an idea it’s hard to think of doing anything else as your mind slowly works

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