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Fabar Service Scanner (FSS.exe) – Identify Internet Connectivity Problems

Farbar Service Scanner is a small, portable and free application that gives a detailed report on the files, registries and services that are responsible for network connectivity. The purpose of this report

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Make More Money By Charging For Phone & Email Support

Customers … love them. Can’t get enough of them in fact (obviously). However, I have on a more regular basis, lifted my phone and inspected the caller display with some amount of concern, or

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MailStore Home – Easy Email Archiving, Backup and Migration

MailStore Home is a small, portable and freeware utility designed to make archiving, backing up and migrating emails easy. MailStore supports many different types of mailboxes such as Outlook, Outlook

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Interview with Computer Repair Inspiration Kevin Berg

The computer repair field is filled with a dynamic variety of personalities, all with their own particular skills & traits. However, something must be said for a technician that performs all of his

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Thinking of Introducing a Late Fee?

It’s almost a guaranteed fact, at some point this will happen to every one of us within our small business careers and first time round will likely result in some stress and the odd sleepless night,

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Eraser – Secure and Permanent Data Removal

Eraser is a data wiping tool that securely and permanently deletes files through a multi-step process. In addition to removing files from data tables within your operating system, Eraser will write over

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What Windows 8 Will Mean for Computer Repair Technicians

The latest rumors are pitting Windows 8 at an October 2012 release date. Are you ready? It feels as if Windows 7 just came out, and to most large companies, they are just rolling out the operating system.

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Manage Your Home Office with Windows Home Server

It’s probably a given that we are all very tech savvy individuals with home networks that extend past the functionality and complexity of the average home, for the very simple reason that we love technology

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The DOs and DON’Ts of Invoicing Computer Repair Customers

Unless you offer professional computer repair solely on a volunteer basis, your primary goal in exchange for honest service is payment from your customers. Some technicians prefer to operate on the payment

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