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Providing Free Phone Advice To That One Client

About a month ago, I got a call from a client who asked me a question about an anti-spam product that I installed for her a few months ago. She told me that the anti-spam product wants to update and was

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Beep Codes Viewer – Quickly Look Up What Beep Codes Mean

Beep Codes Viewer is a small, portable, freeware application designed to give you a quick place to look up what beep codes mean. As we know, the POST runs when the computer boots up to check that the computer

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You Want Me To Pay How much!?

“You want me to pay how much!?”. It is a sentence that Computer Technicians dread. It often starts with a phone call where the client tells you about their problem, you say you know how to

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7 Sites With Laptop Teardown Guides & Other Laptop Repair Resources

There is a huge percentage of Computer Technicians out there know how to fix both laptops and desktops. However, the problem with repairing laptops is getting them apart. There are often screws hidden

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UnDBX – Recover Emails From Outlook Express Databases

UnDBX is a small, portable and freeware application designed to recover emails from Outlook Express databases. Outlook Express databases can be vulnerable to corruption for many reasons, but the main one

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Windows 7 Problem Step Recorder – Create Step By Step Recordings

A big problem for computer technicians is trying to reproduce the error that the client is encountering. If we don’t know exactly what they did to cause it, it is hard to track down the problem.

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Learn to Fail Fast

I recently heard an interesting piece of business advice that really stuck with me. It stuck with me because it was something I always did, but I have just never heard it said like that. That advice is

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A Peek At Other Computer Technicians Workbenches

It doesn’t matter whether you work on 30 computers per day or just 1, a work bench of some something that almost every computer technician needs. In this article, we’ll take a look at the work

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SARDU – Turn All Those Bootable CDs into 1 Mutliboot Disc

SARDU (Shardana Antivirus Rescue Disk Utility) is a small freeware utility designed to combine all of your bootable ISOs and turn them into a single ISO with a boot menu. You can either burn this ISO to

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