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Computer Repair Job Gone Bad

This week I encountered a computer repair job that went bad. I’ve had experience dealing with jobs gone bad in the past and I have learnt how to avoid them in most cases. However, I think this one

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Dans Dead Pixel Fixer – Detect and Fix Dead Pixels

In the past we have posted a tool called Dead Pixel Buddy used to detect dead pixels. Now, we’re posting a tool that can actually FIX dead pixels. “Dans Dead Pixel Fixer “is a very small,

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How to Find the Windows Live Messenger Standalone Installer

Most technicians bring along various program installers (such as the latest antivirus update, iTunes & Winamp etc.) on a USB drive to their clients houses because the client may not have internet access,

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Hijack Reader – Analyze Hijack This! Logs

Hijack Reader is a freeware, portable utility that can analyze Hijack This! logs and output the results to a HTML file. Most computer technicians already know about the websites online that can analyse

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Third Year Boom, Fourth Year Bust

There is an old saying in business known as “third year boom, fourth year bust”. Its a trap that all computer technicians can fall into and its often fatal to their businesses.

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What would YOU do in these Situations?

As a technician, occasionally you come across situations where you are not quite sure what to do. Its a fine balance of personal morals, ethics and just doing business. I have written 7 questions which

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Hidden Utilities XP – Access Hidden Repair Utilities Found in Windows XP

Hidden Utilities XP isnt a computer repair tool in itself, but a menu to access hidden repair utilities that are built into all copies of Windows XP. System information, diagnostics, repair tools and more

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Tip for Setting Prices – How Much Do you Need to Earn to Survive?

Many young technicians tend to under price themselves and some even feel guilty for charging so much for something that they enjoy and would probably do for free. The leading cause of undercharging is

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Dont Sell Specifications. Sell your Clients Benefits, Fear and Lifestyle

As a computer technician, what do you look for when you buying something for your computer? For me its the specifications. For example, If I was buying an external storage solution I would check the transfer

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