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Here is a Method to Help Land Callout Jobs Over the Phone
In a past article called “giving away too much information and dealing with time wasters” I talked about the dangers of being too helpful on the phone, to the point where you essentially talk
VIEW POSTDo People Like You? Your Business May Be Suffering
This is one of the basic fundamentals in business. You can have the best prices, the most convenient location and have the most knowledgeable technicians around, but if people don’t like you it doesn’t
VIEW POSTWhat Makes your Business Different?
Lets say that you went down to the video store to get the latest movie on DVD, only to find that 5 other video stores opened next door to it. Now you have 5 video stores in a line and you aren’t a member
VIEW POSTRepair Tool of the Week: AppSnap
Appsnap is a free, installable application designed to make it very easy to download, install, upgrade or uninstall freeware applications. This application is extremely useful to any computer technician
VIEW POSTUseful DOS Commands For Computer Technicians
Microsoft Windows hasn’t natively used DOS since the days of Windows98. However, for a computer technician DOS commands are still very useful even in the XP and Vista environment. For many techies
VIEW POSTWhat Everybody Ought to Know About Keeping Expenses Down
Are you someone who runs their life on credit card debt? If you are someone who constantly runs in the negative and cannot put money aside to purchase the things you want, then going into business probably
VIEW POSTThe Secret of Advertising
Advertising is a funny thing to get right. Beginners to the business often get turned off when they try a certain form of advertising once and have it not produce any calls. They will then tell other
VIEW POSTDBXtract 4.5 – Extract Emails from Corrupt Outlook Databases
DBXtract 4.5 is a free (anything above 4.5 becomes paid), stand alone utility that is designed to extract emails out of corrupt Outlook Express databases (.dbx) and turn them into individual .eml files.
VIEW POSTUseful Links for Computer Technicians
I usually don’t link to other websites but there are a few sites out there that are really handy for computer technicians who are out in the field. Here are a few sites that I use. Computer Manuals
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