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Repair Tool of the Week: Runscanner

This one was recommended by ninjaman001 on our forums; Runscanner is a free stand alone utility which scans your system for all running programs and autostart locations. You can use Runscanner to detect

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Can Your Staff Sell?

I mean really sell, not just take down orders or fix computers. If you are going to spend lots of money on stock, advertising, branding or even having a shop front to bring customers though the door, whats

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Changing with the Times and Keep On Learning

When you first start out with your computer business, you may think that any client that comes along is a good client. Money is money right? Especially when you’ve just quit your 9 to 5 job to become

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Revo Uninstaller – Uninstall Programs, Even Those Not in the Add/Remove List

Revo Uninstaller is a free utility that is like the Windows “Add/Remove Programs” on steroids. Revo Uninstaller will seek out programs you have installed (including ones that arent in the Add/Remove

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Successfully Outsourcing Computer Repair Work

The other day I got a call from a client whom I had fixed their computer about a year ago. This time they wanted me to fix their laptop instead of their desktop. Now, let me tell you outright, I don’t

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Paralysis by Analysis

It often happens to computer techies looking to start their own business. They are eager to do everything perfect with their new businesses. They spend a lot of time brainstorming, writing things down,

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Making The Most of Progress Bar Time

It happens to all the time to onsite computer technicians. You have to install some software or have to wait for a antivirus scan to finish which can take up to an hour. You have done everything else you

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GSpot – Determines What Codecs Are Needed to Play Videos

Your client comes to you saying they cant play certain videos. You take a look at the computer and see the error message saying “Error loading codec..”. You instantly know the problem. You

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Looking After Your Bread-and-Butter Client

Most businesses have one. A bread-and-butter client is one who makes up a large portion of your business. Its not entirely uncommon for some businesses to have a bread and butter client that generates

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