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Interview Tips: The Secrets of Hiring Quality Technicians

Although I’ve been out on my own for ten years as a business owner, I’ve been hiring technicians for another 20. The process I use has three separate stages: email, VoIP/phone, and in-person. The

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Why You Shouldn’t Rely on Just SMART Monitoring Tools – SMART Monitoring vs Testing

Contribution by Paul Apking Many techs use CrystalDiskInfo as a tool for HDD diagnostics and call it a day. It’s a great tool to quickly identify issues with a suspect drive but it’s intended

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Backup Strategies for Residential Clients

Contribution by Paul Apking For many technicians, good backups have saved us time and time again. We realize the value of a good set of backups, something many clients fail to understand until it’s

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Why You Are Missing Out If You Arent Part of the Technibble Forums

There are many Technibble readers that dont know about our Technibble forums (especially the email subscribers that dont visit the actual site often). Let me say that if you aren’t on the forums,

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Cloud Sourcing in a Medical Environment – Can it Work?

Article by Kevin Tye: The world is going cloud sourcing mad. Everywhere we look we are assailed by the idea that the cloud is the only way to go, and in many ways that is right. Cloud storage solutions

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Antivirus Solutions For Your Clients

With the recent news that Microsoft has stopped supporting Windows XP with the security suite Microsoft Security Essentials, we’re hearing more reports about just how many computers are still running

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PC Diagnostic Methods for Techs

As Techs, we often come across the same issues multiple times, and it’s easy to start guessing and skipping the usual diagnostic methods rather than following a good diagnostic path. It’s easy

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Why I Fired All of My Residential Customers

I appreciate that many business owners are probably reading on aghast about what sounds completely and utterly unforgivable, but on reflection it has probably been one of my best and liberating decisions

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Ask The Readers: The One Piece of Advice You Wish You Could Have Told Your Past Self

I havent done an “Ask The Readers” post in a long time and its about time for another one. We always end up with tons of amazing answers in our comments so I would love all readers to take

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