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CRM Integration for Finance Software

Many Techs started out by simply providing services, and eventually a business built up around it, and they searched for business solutions such as CRM software and finance software as they needed it.

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Hardware Stocking for Technicians

It seems your client’s power supply failed on their desktop computer. They need it back up and running now. Not tomorrow, not ‘next Monday’, and certainly not ‘three to five business

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Recurring Income for Techs

Many times Tech services fall into the category of break/fix solutions. When something goes wrong, we’re called to fix it. While this is the standard operating procedure for many services, like home

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Unprofitable vs. Profitable Services for Techs

The Tech industry is a vast field, with a wide spectrum of devices. Mobile devices, proprietary machines and operating systems, server management, networking… if you have the experience and tools

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What’s Best for Your Business: Focusing vs Diversifying

The amount of people thinking about making it big in this crowded technology crazed world is impressive. Many will get out of their bed in the middle of the night and jot down ideas they thought will change

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Maximize Your Workflow as a Tech

As technicians, we often have a wide range of tasks, from estimates, invoices, and contracts, in addition to the actual tech work we perform. This involves customer relationship management solutions, billing

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Evolve or Die: 5 New Service Areas You Should Be Looking At

Note: This was written in 2013 so not “New” service areas anymore. Kept for archival reasons. If 2013 taught us anything about computer repair, it’s that our industry is changing, and

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Inventory Management for Techs

‘What happened to that stack of hard drives I just had? I could have sworn I had three video cards in stock, but they’re nowhere to be seen!’ If you’re having issues tracking your

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Mobile Device Repair for Techs

The move from the desktop and laptop to tablets and smartphones in the residential tech sector has been a cause of concern among many PC Techs. Tablets are often less expensive, harder to repair, and that

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