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3 Ways to Get Computer Repair Customers Serious About Data Backup

No matter what may happen to a customer’s computer, the one thing they always want to ensure is that their data is safe. A recent survey by cloud storage provider Carbonite solidified these beliefs

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Bypass Windows Logons with the Utilman.exe Trick

Utilman.exe is a built in Windows application that is designed to allow the user to configure Accessibility options such as the Magnifier, High Contrast Theme, Narrator and On Screen Keyboard before they

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Using an iPad in the Computer Repair Business

Guest post by Craig Lloyd: The iPad is a great device for computer technicians to carry around while out in the field. It’s a small and portable, yet powerful machine capable of assisting computer

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Chuck Romanos Top 10 Business Books

If we want our business to grow, then we must grow with it. I don’t know of any successful people that don’t spend time to learn new things and gain knowledge. Here is my top 10 list of business

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Top 5 Myths Computer Repair Customers Believe About “Going Apple”

“If I got a Mac, I wouldn’t have these problems.” If I got a nickel for every time a customer told me that…. well, you get where I’m headed with this.  There seems to be

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Accepting Credit Cards Onsite – PayPal Here vs. Square

Guest Post by Craig Lloyd: Not too long ago, going through the process of being able to accept credit card payments for small computer businesses was probably a daunting task for most. You would have to

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Ten Ways to Help Your Customers Get Serious About Passwords

Practice what you preach. This is one mantra many computer repair technicians live by. Yet one area that we’re still pretty hypocritical about is passwords. Be honest with yourself: are all of your

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How to Close the Computer Repair Technician Skills Gap

“Study Says Most IT Guys Are Ignorant.” That’s the title of a new post from the Wired Magazine website penned by Caleb Garling. It’s the first thing that caught my eye in my RSS

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How To Manage Software & Hardware Lifecycles for Computer Repair Customers

A few months back my company FireLogic had to work on perhaps one of the oldest combinations of hardware and software in recent memory. And by “work on” I’m not referring to merely regular

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