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My 7 Point Approach to Every Support Call

The image I had in my mind when starting my own business was completely different from the stark reality of the tech business world, the perfect picture consisted of me answering the phone and then accepting

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Transitioning from Home Clients to Business Clients – Common Issues and Pitfalls

Without a doubt a large portion of us starting up our Computer Repair Businesses tend to put our efforts into targeting residential customers. This of course makes perfect sense. Even if you don’t

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How To Build Customer Loyalty from Trust Relationships

There is a small but still numerous crowd of computer repair technicians that focus solely on profit. In the drive to merely make the most money per job, they dismiss many key factors to building solid

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8 Principles I Learned in My First 2-Years as an Entrepreneur

It’s natural to fear the unknown, common to experience anxiety and depression about it, and natural to think about it often. The lack of control, not knowing what tomorrow will bring, if anything at

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3 Ways for Computer Technicians to take Advantage of the Mass Adoption of Tablets

The computer market is constantly changing and one of the big changes in recent times was the introduction of cheap netbooks like the Asus EEEPC. Now we are seeing the mass adoption of tablets like the

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Inside an Apple Technicians Toolkit

Guest Post by Marco Rodi: Marco Rodi owns an IT Engineering university degree. He has his own computer repair business (OrdiRodi) that mainly does Apple Support. There are a few articles here on Technibble

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6 Reasons Why You Should Consider Remote Support

Have you ever considered expanding your computer repair business by doing remote support? While it is unlikely to replace your physical computer repair work, it does allow you to save time with your current

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Save Time With Windows 7 OPK and The Windows Automated Installation Kit

Have you ever dreamed of installing a fresh copy of Windows on a client’s system that already includes the product key, timezone, regional settings, updated drivers, applications, and even your own branding?

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Computer Technicians Guide To The Apple Mac Boot Shortcuts

Guest Post by Marco Rodi: Marco Rodi owns an IT Engineering university degree. He has his own computer repair business (OrdiRodi) that mainly does Apple Support. In this article you will learn all the

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