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Providing Free Phone Advice To That One Client

About a month ago, I got a call from a client who asked me a question about an anti-spam product that I installed for her a few months ago. She told me that the anti-spam product wants to update and was

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You Want Me To Pay How much!?

“You want me to pay how much!?”. It is a sentence that Computer Technicians dread. It often starts with a phone call where the client tells you about their problem, you say you know how to

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A Peek At Other Computer Technicians Workbenches

It doesn’t matter whether you work on 30 computers per day or just 1, a work bench of some something that almost every computer technician needs. In this article, we’ll take a look at the work

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How To Predict Your Profits

In this article I would like to share with you something that helps me immensely in all of my business ventures. It allows me to predict roughly how much money I will make in the future months allows me

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Not Getting Paid: Beginner Mistakes

I was reading about a young computer technician on the Technibble forums who had encountered some issues during his first paid computer repair job. This computer technician was asked to do some virus removal

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Large List of Downloadable Computer Repair CDs

One of our Technibble forum members, PcTek9, and a handful of other Technibble members have compiled a large list of CDs for various computer repair tasks. In this list, the following types of CD are available

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Scripting Your Own Computer Repair Tools – Part 4

In part 1 of our “Scripting Your Own Repair Tools” series, I showed you how to make use of applications to do tasks that the DOS commandline cannot do alone. In those examples, we gathered

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Difficulties With Bringing On New Staff

Guest Post by Lisa Hendrickson, owner of Call That Girl, 15 years experience of supporting client computer issues. Just about a month ago, I knew I was getting too busy to do the little stuff around the

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Clients Expecting Free Phone Support

In this article, I talk about one of my troublesome clients expecting free phone support and an incredibly simple way to deal with them.

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