Category Archives for Manage Your Computer Business
We Review the Top Feedback and Review Services for Techs
Wouldn’t it be great if you could wave a magic wand and get clients to review your business? Maybe not, because if they’re unhappy they’ll leave negative reviews. What if you could make sure
VIEW POSTWhen a Computer Dies On Your Workbench: How To Avoid The Blame Game
“But it was working fine when I gave it to you, and now it’s dead!” Hearing those words from your customer can be a horrible experience. It’s a difficult spot to be in. How are you going
VIEW POSTSecure Password Reset Techniques For Managed Services
Managed service customers always seem to need password resets. While the technical aspect of resetting a password is easy, the security and procedural side is not as straight forward. However, with a few
VIEW POSTComparing and Testing Hardware Diagnostic Tools
Having the right tools helps you give clients quick and reliable resolutions to their problems. When you’re dealing with a hardware problem, you can’t trust the operating system. Hardware diagnostics
VIEW POSTAvoiding Doing It All Yourself By Finding Partners
When you’re starting out in the computer repair business, you to take whatever business comes your way. You have to make ends meet. As your business matures, you’ll realize that model isn’t sustainable.
VIEW POSTEmbracing Text-Based Client Communication
While we want to make lure our client communication methods are top-notch, we all have our limits. Many business owners I know despise text or SMS messages from clients. I was one of them. I recently changed
VIEW POSTBest Practices for Workbench Network Security
Written by Jeremy Oaks. Jeremy is a computer science graduate who works in managed IT and programs computer utilities in his free time. It’s surprising how insecure the average technician’s network
VIEW POSTBe a Professional, Not a Pirate. Read the EULA
Written by Jeremy Oaks. Jeremy is a computer science graduate who works in managed IT and programs computer utilities in his free time. Software piracy is common. Most computer repair shops do it on a
VIEW POSTWhat is Your Computer Businesses Software & Services Stack?
Some time ago I asked the Technibble forum members what software and services their business uses, and what integrates with what? We have many choices of software we can use in our businesses, but sometimes
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