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When NOT to Charge

Every now and then there are computer technicians that post “should I charge for this?” questions in the Technibble forums; and the most of the time the answer is yes. This post, however, is

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Power Supply Tester

The other day I had a computer come in that appeared to have a dead motherboard. I took out their CPU and RAM and put it in my test PC. The whole system powered up and got into Windows XP with no problems

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Should I Allow Customers To Come To My Home?

A week ago, a member of the Technibble forums asked how to handle clients wanting to drop off their computers to his home office. Should he let them come to his home and go inside? or stick to only doing

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How Well Should You Fix a Computer?

When you go onsite to fix a computer, you should obviously fix the problem that you were sent there to do but I am sure you could always find something else to do such as updating their antivirus, patch

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Computer Killers – Pet Hair, Dust and Cigarette Smoke

As a computer technician, I have seen some pretty interesting computer problems. The majority of problems I encounter in the home market are adware, spyware or connectivity problems and the occasional

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The “No fix, No Fee” Guarantee

A topic that is frequently brought up in the Technibble forums is whether they should offer the “no fix, no fee” guarantee. Some people see it as a way to get more clients while others think

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A Technicians Look at Google Chrome

As I am sure some of you have already heard from various technology sites that Googles own browser called “Google Chrome” has just been released. If you havent got it yet, you can grab it here.

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My Onsite Technician Gear

In the past we have had a few articles featuring what you take with you to computer repairs. For this article, I wanted to show you my Technician gear. I have taken two photos of my Technician bag and

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Should I Install Pirate Software on Clients Computers?

A poster on the Technibble forums recently mentioned that his client wanted him to provide and install pirate software onto their computer. He also mentioned that in his part of the world (the middle east)

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