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How to Deal With Clingy Customers

Have you ever had a clingy customer? A clingy customer is generally categorized as someone who calls you very frequently about small problems they could have figured out themselves; or call you at inappropriate

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12 Highly Useful Websites for Computer Technicians

A few weeks ago we mentioned the website Virustotal.com which is a website that scans a certain file for viruses using the databases of many different antivirus brands. This week, we will be listing many

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Misdiagnosing a Computer Problem: How to Deal With It Without Losing The Client

The other day I misdiagnosed a computer problem. It rarely happens to me but it does happen. I was working on a computer inside a large residential building that frequently call me as new residents move

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Answers to Questions and Answers #2

Earlier this week I posted an article called Questions and Answers #2 requested members to ask me a question about the computer business that has been on their mind. We got some great questions and here

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Questions and Answers #2

In the past few weeks I have had many readers ask me computer related questions through comments, forum private messages or direct emails. When I was first starting out, I was lucky enough to have my parents

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How to Handle Computer Warranties

A common question that I see being asked in the Technibble forums is what sort of warranty they should provide. Many technicians have different sorts of warranties and really comes down to what the business

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6 Tips To Help You Become a Better Self Employed Computer Technician

I have read a few guides on the internet that have tips on how to become a computer technician. Most of these articles tell you to work for free, get your certifications and accept any job offer. While

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Technibble on “The Force Field”

Some of you may already know what “The Force Field” is but for those who dont, “The Force Field” is a podcast aimed at IT service professionals. For the first part of the show they

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Windows XP Service Pack 3 Resources for Computer Technicians

As most computer technicians should know by now, Windows XP Service Pack 3 has been available via Windows update since the 6th of may so enough time has passed for people to install it and some problems

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