Category Archives for Manage Your Computer Business
Looking After Your Bread-and-Butter Client
Most businesses have one. A bread-and-butter client is one who makes up a large portion of your business. Its not entirely uncommon for some businesses to have a bread and butter client that generates
VIEW POSTTest Antivirus Programs with the Eicar Test File
Did you know there was a way to test anti-virus/anti-malware applications to make sure they are working correctly? Well, there is. “Eicar” is a string of code which most antivirus applications
VIEW POSTCase Study: Tech Support Call
Yesterday I got a technical support call as I often do. However, this one wasn’t like my normal ones. This one had more different situations occur in it than usual. The client called up angry and
VIEW POSTQuestioning Customers – Getting the Right Type of Answers
When a client calls you up for some tech support, you are obviously going to have to go though some questions to try and figure out what is happening with their computer based on their responses and find
VIEW POSTDo I need to be Qualified?
The big question for many young tech-heads looking to make something of themselves is do I need to be qualified. High schools pump it into their heads that they must get good grades and go onto a good
VIEW POSTMake it Work
Is often the motto of the freelance techie, and make it work you can often do. Some of the most talented innovative and resourceful people I know are technicians, and many of them pride themselves on
VIEW POSTDoing Computer Work for the Family
We don’t mean the Mafia, we mean working your own family. Doing any computer work for relative can be dangerous as it totally changes the rules of business. You want to help them out but you don’t
VIEW POSTScams in the Computer Business – How to Avoid Where Possible
There’s often no easier target than a new business. Full of the joys of being the newly appointed senior executive managing director, with a few K behind you from one of your grandparents and maybe
VIEW POSTOnsite Computer Technician Kit: Installers CD
We have posted in the past what an experienced computer technician carries with him onsite to a computer repair job. We also have an entire section dedicated to computer repair utilities that a computer
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