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Is Your Appearance Keeping You From Getting Clients?

Clients hire computer repair companies to either fix computers or prevent problems with computers. The appearance of the staff shouldn’t make a difference except when it does. If you set some good ground

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Why You Should Be Collecting Client Email Addresses

In this episode of the Technibble Computer Business Podcast (with transcript below), I’m going to talk about the importance of collecting your client’s details, why it’s worth doing this,

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How to Handle Slow Times in Your Business

In this episode of the Technibble Computer Business Podcast (with transcript below), I’m going to talk about what to do when your business is experiencing a slow period. Discussion: 00:17 – Look

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Why Use a Business-to-Business Parts Distributor?

  • 10/23/2015

In this episode of the Technibble Computer Business Podcast (with transcript below), I’m going to talk about buying from proper business to business distributors. Rather than retail locations like

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Charging for Those “Quick Questions” from Clients

In this episode of the Technibble Computer Business Podcast (with transcript below), I’m going to cover how to charge for small blocks of time, and why you should be charging for small blocks of

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How To Handle Customers Returning with the Same Problem

In this episode of the Technibble Computer Business Podcast (with transcript below), I am going to talk about how to handle customers who come back with the same problem shortly after you fixed their computers. Discussion: 00:20

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How to Think Like a Business Owner and Not a Technician

In this episode of the Technibble Computer Business Podcast (with transcript below), I’ll show you how to break the mindset of an employee and think more like a business owner. I also talk about

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How To Boost Your Income with Flat Rate Pricing

  • 09/22/2015

Deciding on pricing is one of the questions that technicians ask about a lot. In this episode of the Technibble Computer Business Podcast (with transcript below), we are going to talk about flat rate pricing

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How To Collect Payments At Time of Service

To make money in the computer repair industry, you need clients to pay you.  Many clients want you to send them a bill or invoice.  The phrase “payment is expected at time of service” is common in

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