Luke, you're everywhere ;)
Good read. Specially like the part where you compare the tech to the data recovery specialist and their different 'angle of attack'.
These instructions are extremely simple to follow and methodical. The author answered a lot of questions and addressed many common scenarios a tech may encounter. Well done.
Wonderfully compiled and detailed. I've had success using the Donerdrives.com site and replaced the PCB on failed drives. This is of course not necessarily an easy fix. Thanks again for the post.