1903 not updating?

[Diggs]

I updated a customer machine from 1803 directly to 1903 with no issues but now updates are stuck. I can't get them to download. I've run update troubleshooter with no results (it found nothing wrong). It's probably not worth worrying about but how do you tell a customer his machine is up to date when he looks on the update page and sees these waiting? It's been this way since 7:00 AM this morning. There is no update button to click.

 

[Sky-Knight]

Sometimes it can just get stuck there... but if you want to force it, this is how I kick Windows Update:

Admin command prompt, net stop wuauserv

Then, delete the contents of %systemroot%\SoftwareDistribution

net start wuauserv

You should see stuff reappear in the above path immediately, a safer approach is to move the junk out of the folder. At very least, your goal is to clear the downloads folder, because that's where the junk lives.

 

[RetiredGuy1000]

when i see this, it means i am not connected to the internet. Thats my perception anyway. Or maybe the Microsoft servers are off doing maintenance or something.

 

[Diggs]

Internet connection is good. It sync'd up 30 GB in Google Drive earlier.

I've never had to kick Win10 the way I've had to kick Win7 in the past . I wonder if my old Win7 batch file works on Win10?

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

 

[Sky-Knight]

Basically yes, but these days wuauserv is all that's required to start / stop, it's manual too and kills itself when it's done.

I've seen reboots clear this too...

 

[GreyWolf]

Good old brute force.. what's funny is at the start of Windows 10 upgrade from Windows 8.1 you had to stop on some machines the Windows Update else wise the system would freeze and roll back to the old Windows.. I'm glad those issues are long gone, but thanks for the reminder to double check if the updates are going through.

 

[Diggs]

Admin command prompt, net stop wuauserv

Then, delete the contents of %systemroot%\SoftwareDistribution

net start wuauserv

This cleared the updates, then I clicked "Check for Updates" and they came right back again and sat there doing nothing. Hmmm......

 

[HankArnold]

This cleared the updates, then I clicked "Check for Updates" and they came right back again and sat there doing nothing. Hmmm......

Anything in the "WindowsUpdate.log" file?

 

[Diggs]

Anything in the "WindowsUpdate.log" file?

Multiple entries just listed as "Information" with the error code of 15003. Per Microsoft -


ERROR_EVT_EVENT_TEMPLATE_NOT_FOUND

15003 (0x3A9B)

The template for an event definition cannot be found in the resource (error = %1).

 

[Diggs]

when i see this, it means i am not connected to the internet. Thats my perception anyway. Or maybe the Microsoft servers are off doing maintenance or something.

In a way you were correct @RetiredGuy1000 . I "network reset" in the networking settings and away updates went. All other networking was good but for some reason Updates didn't see it that way. It's a new one for me.

 

[Sky-Knight]

Ahh I see the good old winsock stupidity is alive and well in 1903.

 

[GreyWolf]

@Sky-Knight I'm waiting for this to show up in windows any time soon, I'm sure this horror from the past will pop-up in a recent update I'm sure of it.

 

[Sky-Knight]

Lol I would LOVE to see Clippy somewhere again.

 

[GreyWolf]

OMG the beast actually lives
https://www.onmsft.com/news/amusing-clippy-easter-egg-found-in-microsofts-cortana

or the classic
http://rjlpranks.com/pranks/clippy/

 

[JoeMcDonalds]

Microsoft has released the latest update before resolving a number of outstanding issues. But at least they now provide a more centralized location for getting update information. The home page (dashboard) can be found here and the specific page for the latest update can be found here.