Archon Prime
Well-Known Member
- Reaction score
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- Location
- Canada
Working on an Inspiron 24 Model 3455 series.
Windows 10 64 bit (thinking Home)
Issue: boot up will occur then goes to BSOD with stop code: Unmountable_boot_volume.
okay cool. So I'll try to do a backup of the data first. remove the drive from the unit (also checked all the cabling and ensure that was good. The thing is in pristine shape. not even dust in this thing) and hook it up to my backup machine. detects the connection, not mounting. Took a look at it in Disk management and it's GPT Protective Partition. I'm not going to be touching that.
So the backup is not happening.
I attempt to get into the recovery mode. It shows up on the screen for about 20 seconds then it all goes to a black screen. Doesn't advance from there at all. Gave it a good 5-10 minutes.
I have my Windows 10 USB - popped that in - entered bios and added the Bootx64.efi to the "File Browser Add Boot Option" since it's UEFI . I disabled the Windows boot loader option and the other startup items temporarily so I can just deal with the USB recovery.
reboot. I get the stupid, Dell hardware testing stuff that comes up... saying there is an issue with the computer startup and it's doing diagnostics...yadda yadda. I let that run because I'm curious if it sees any issues with RAM, etc. Comes out clean.
So I changed the EFI location to the "CD/DVD directory" so I get some sort of prompt that I know it's working. rebooted - "Press any key to boot from cd/dvd" done ---shows the recovery is starting up.....then black screen again..same thing it did with the standard windows recovery from the HDD.
I didn't have a lot of time to try anything else last night, but I can't even get to the recovery from the USB drive... so I'm curious if anyone has seen this issue before and recommend some next steps. I'm not sure about enabling legacy support since that might screw things up.
Windows 10 64 bit (thinking Home)
Issue: boot up will occur then goes to BSOD with stop code: Unmountable_boot_volume.
okay cool. So I'll try to do a backup of the data first. remove the drive from the unit (also checked all the cabling and ensure that was good. The thing is in pristine shape. not even dust in this thing) and hook it up to my backup machine. detects the connection, not mounting. Took a look at it in Disk management and it's GPT Protective Partition. I'm not going to be touching that.
So the backup is not happening.
I attempt to get into the recovery mode. It shows up on the screen for about 20 seconds then it all goes to a black screen. Doesn't advance from there at all. Gave it a good 5-10 minutes.
I have my Windows 10 USB - popped that in - entered bios and added the Bootx64.efi to the "File Browser Add Boot Option" since it's UEFI . I disabled the Windows boot loader option and the other startup items temporarily so I can just deal with the USB recovery.
reboot. I get the stupid, Dell hardware testing stuff that comes up... saying there is an issue with the computer startup and it's doing diagnostics...yadda yadda. I let that run because I'm curious if it sees any issues with RAM, etc. Comes out clean.
So I changed the EFI location to the "CD/DVD directory" so I get some sort of prompt that I know it's working. rebooted - "Press any key to boot from cd/dvd" done ---shows the recovery is starting up.....then black screen again..same thing it did with the standard windows recovery from the HDD.
I didn't have a lot of time to try anything else last night, but I can't even get to the recovery from the USB drive... so I'm curious if anyone has seen this issue before and recommend some next steps. I'm not sure about enabling legacy support since that might screw things up.
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