Cell Phone Signal Amplifiers

HCHTech

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Pittsburgh, PA - USA
Back in 2022, I posted this thread. Ultimately we found no other cell provider that had better signal at my location, so we've just been struggling along with poor signal. I think I'm ready to install an amplifier, but of course, that cost a few bucks, so I'd like an opinion from someone who might have already done this and had good or bad things to say about the solution.

The go-to provider for amplification equipment seems to be Wilson, but it seems they are focused on way bigger businesses than mine. There are several units on Amazon in the few-hundred dollar range that sound more budget-friendly. Has anyone use any of those?
 
Generally I recommend that the user, in this case you @HCHTech, go first to their cellular vendor. The best option is to get a local cellular AP which connects through the Internet. In the past many customers saw large improvements inside/around the premise.
 
I skimmed the original thread you linked above....
So is the issue mostly for "calls at your shop"? Or..other types of cellular usage that requires a stronger cell signal, that "wifi calling" doesn't work for?

Looking for mobile or fixed (office) or both?

Yeah Wilson was the big vendor not too long ago...
WeBoost has become a great option ...
As well as SureCall

But like Mark said above, the vendor is a good "first stop" for a booster, because, you know it will work better than some generic choice since it's designed by them to work with their equip.

If nothing there, check out the other b rands such as above.
Just note...they really can only do something if the signal outside your office is..usable. They need some bit of signal....to repeat it indoors. So for a building, the ones that have external antennas that can mount higher..are the ones that will work better. Or...if you can use your phone by standing by a window nearly leaning outside.....those "shelf top" ones will sorta work OK for you.
 
I have tried 2 different femtocells (from Verizon) over the years, both with only partial success. They "worked", but introduced bad call performance, and worse than that, much less than 100% of the incoming calls came through. The caller would either get a busy signal or it would go straight to voicemail without ringing. We pay for pretty good business internet here (Verizon FIOS Business 500/500), but after a ton of work trying different locations for the things, stopped using them.

Without the femtocell: Incoming calls almost always come through, but we get random call drops on all incoming and outgoing calls.

With the femtocell: Call drops are MUCH better, but only some of the incoming calls come through. Additional problems introduced with call quality - echos, 1/2 second delays, etc.

I have done tower-hunting with various cell phone apps in the past, but that map that @YeOldeStonecat posted shows I have a Verizon (my cell vendor) tower .49 miles from me (it's the closest tower). T-Mobile is .52 miles to closest tower and AT&T is .79 miles to the closest tower. .49 miles sounds good, but Pittsburgh is not a flat place, there are lots of hills, so the topography is against good signal propagation.

Outside of my house, I get 2 bars of reception on each of the 5 separate phones on my plan. I've walked around the perimeter of the house and 2 bars is the best answer. Inside, it's 1 bar if we're lucky, and in the basement, between 0 and 1 bar, hence the poor performance.

I think the big problem is environmental - our office uses the entire basement of my home, which is built from stone, with plaster & lath walls on the inside... so lousy penetration on a good day. I have 4 APs in a 1,900 sq ft house. I don't know why the femtocells don't work as advertised, but after two separate attempts (@ $400 a pop) over the years, I'm done with them.

All of this is what leads me to getting an antenna for the roof and an amplifier. Expensive, but likely the only workable solution - at least I hope it's workable. That's the problem - I'm looking for some real-world experience with the things before I spend the money.
 
The only issue I see in these so called boosters is that they cost a fortune. Here in Aus at a telco they were charging over $1000 for one of these devices.
 
I've got a cheaper one from amazon and it did the trick. Basically no cell signal inside before, sometimes had it at the windows. My only complaint is that the one I got doesn't quite do the 900 sqft house. I had to move it so that it was closer to the bedrooms ensure I can paged when sleeping when on call.
 
Femtocell's, based on my limited experience, require a decent GPS signal to function. On those earlier efforts did you check to see what you were getting at the antenna location. There are iOS and Android apps for that.

The other boosters I have no experience with as far as cellular phones. But I've installed many cellular routers. In an area with poor native signal strength changing the external antenna to a Yagi style, directional, can make a big difference in performance. Obviously you'll need to compass coordinates to know where to point it. There are apps that will the signal strength on the phone as well.

And how old are the phones?
 
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