- Reaction score
- 2,819
- Location
- Fort Myers, FL
The audio is not good on the 3rd show (from what others told me), sounds ok on my computer though, sorry!
For those who didn't catch show 1 and 2, the links to the shows and notes are below, show 3 at the end.
Derrick and I just did another show with @unclemarv, coming soon.
Show 1 http://www.podnutz.com/ctg017
Basics of Office 365
Show 2 http://www.podnutz.com/ctg018
What is Office 365 (recap) Home v Business
Show 3 http://www.podnutz.com/ctg019
Office 365 Migration & Support Concepts
For those who didn't catch show 1 and 2, the links to the shows and notes are below, show 3 at the end.
Derrick and I just did another show with @unclemarv, coming soon.
Show 1 http://www.podnutz.com/ctg017
Basics of Office 365
- Understanding* home vs business division
- Pre 2013 Office 365 for Biz and Jan 2013 release onward (old version had limitations, feature differences, buggy backbone based on Exchange 2010, etc.... 2013 edition cleaned up the mess)
- For business the differences between:
- Downloadable Office 365 Pro Plus vs pure "Online Services" of 365 (email, Lync, SP, OneDrive, etc)
- Exchange is about 80% of what you do; rest is everything else
- Google apps vs office 365
- Negatives with Google Apps: Outlook support poor (Apps Sync for Outlook --> junk);
- HIPAA compliance depends on keeping all services active;
- 30GB of storage is shared between email/Drive/Google+;
- Does not offer native email encryption (partnered with ZixCorp at $35/user/yr extra vs $2/month for 365 encryption);
- Google Drive as a file server is very clunky, especially related to folder ownership (compared to SharePoint which separates folder ownership from user accounts);
- No ala carte pricing or plans like 365;
- No true alternative to 365's Shared Mailboxes feature.... Google Groups simulates some mail aspects but not calendaring/contacts; Google Hangouts as conference tool is VERY buggy and not intuitive like Lync
- Cases for Google Apps: Small user bases already entrenched with the "Google" world of Gmail; Young user base that hasn't been exposed to Exchange/Outlook yet that doesn't have high end needs
- POP vs IMAP vs Exchange (pros, cons of each)
- Hosted Exchange vs Office 365 -- similarities, feature differences, price differences
- Getting into 365 as a service
- Links referenced during show 1: Google Apps 30GB Storage
Show 2 http://www.podnutz.com/ctg018
What is Office 365 (recap) Home v Business
- Misconceptions
- "Magical single package" (poor marketing)
- ProPlus plan is DESKTOP APPS ONLY - no email
- Lack of tutorials on the technology for techs
- Falsehood that migration is easy ("You're On your own" after DNS records changes)
- Advertised space for OneDrive for Business is NOT the same as SharePoint
- OneDrive For Biz: 1TB now (unlimited rolling out: http://blogs.office.com/2014/10/27/onedrive-now-unlimited-storage-office-365-subscribers/)
- SP: 10GB plus 500MB per user (not entitled to OD4B space; $0.20/GB/month after your allotment)
- Windows vs Mac vs Web Apps
- Office 2013 for Windows
- Office 2011 for Mac
- Office Web Apps for all browsers
- Limited capabilities compared to desktop apps
- The case for Office 365
- People with email problems, POP issues, IMAP issues
- Customers ditching email servers
- Startups with no email system
- DW: Customers overpaying for Hosted Exchange
- Licensing Options
- Small Business v Enterprise v Ala Carte * Master comparison chart: https://products.office.com/en-us/business/compare-more-office-365-for-business-plans
- Ala carte best for single needs people
- Packages best when multiple functions needed (SP, Lync, etc)
- Can just buy office suite alone (ProPlus option)
- HIPAA clients: Encryption is ala carte add on for all plans except E3
- Vendor Options
- Why Lisa uses AppRiver (all support done by them)
- Derrick purchases directly through Microsoft (FireLogic handles first level or customer calls Microsoft)
- Pricing
- Labor hourly (Lisa) vs flat fee (Larger projects, DW)
- When each option makes sense
Show 3 http://www.podnutz.com/ctg019
Office 365 Migration & Support Concepts
- "The Other Upsells"
- Encryption (HIPAA)
- Difference between encrypted at rest (no add. cost) and end to end transmission encryption (Azure Rights Management)
- Archiving
- Legal / backup archiving different from IN Place Archive
- Lync (E3/E4 licensing for PBX tie in; we use CallTower)
- Additional SharePoint space ($0.20/GB/month)
- Office ProPlus leasing (Biz Premium, E3, ala carte)
- Planning concepts
- Determining needs
- What issues are they having right now in email/Outlook?
- Current email host (Exchange? POP? IMAP? Google Apps?)
- Seat counts
- Licensing mix
- AD sync or not
- Shared calendars, contacts, public folders?
- Going manual or automated (DW vs LISA approach)
- Planning migration schedule
- Onboarding training (technical & end user)
