Enabled Office 365 autosave (sharepoint) to prevent client data loss, now they don't like it.

thecomputerguy

Well-Known Member
Reaction score
1,401
I spent a bunch of time moving a client from onsite data storage to cloud storage via sharepoint. I explained the whole thing to them and it seemed to be exactly what they needed.

This particular client had a terrible habit of losing data by not saving documents, leaving them open for days or weeks at a time, then a power outage or something would cause data loss.

They either weren't saving documents at all, or as often as they should, or would save over a document and overwrite data they didn't mean to and we'd have to resort to backups quite often. Versioning through sharepoint was another huge plus.

Half their team loves it, the other half have some pretty ridiculous issues with it. They have templates that they work with and with autosave enabled they are now overwriting their templates without meaning to do so. I offered them some pretty simple solutions.

1.) Save a copy of the template prior to working on it. Basically do it the reverse of what you were doing before, save first then edit, instead of edit and then save.

2.) Disable autosave by toggling it off at the top left when working on a template you do not wish to auto save.

3.) Disable autosave permanently through the options then enable it when you want it enabled.

None of this seems to be acceptable. What half the team wants is for autosave to create a temporary document on its own while working on a file, and then autosave that temporary document with versioning until they manually save it.

I don't see this as a possibility because I don't see a way for autosave to create a file on its own, somehow, where they magically want it, autosave that, apply versioning etc. until they manually name the file. It just sounds like we'd just have the same issues as before.

The simplest solution I see is to save a template prior to working on it and then work on that copy, but apparently they are unable to remember to do that consistently. I wish I could tell them to just apply an extra 1% of awareness when working but that appears to be impossible.

I may be mistaken so I'm looking for any insight.
 
Last edited:
Nothing legal comes to mind when dealing with people like this... half the staff has brains the other half need to get fired for doing minimal work effort I say write protect all the files and force them to save under a different name.
The tools on hand that you have do not create what they need if they want to invest in Microsoft to build the modules that they require so be it

Maybe this might be a solution https://www.c5insight.com/Resources...k-overwrite-existing-files-in-sharepoint.aspx
 
I think the real solution would be using actual template files (.dotx).

Then they can open the file and Word will open a new document based on the template.
 
If that's the only filetype that they have issues then yes I agree but all the templates would have to be converted to .dotx if the client accepts that option then great.
 
Back
Top