britechguy
Well-Known Member
- Reaction score
- 4,689
- Location
- Staunton, VA
I got a call from a client reporting that this laptop, "turned purple, and died," by which I'm relatively certain at this point was meaning to say the screen took on a purple cast then the machine shut down. The LED at the charge port illuminates when the charger is plugged in, and if you attempt to power up the machine the battery and power LEDs both briefly flash, the machine does not start, and the battery LED flickers orange and then goes out.
There is not even so much as the Dell splash screen indicating POST is occurring though the screen does have a flash of the backlight, very briefly.
Since this is a business class machine, 4 years seems very premature for major failure from a Dell, but this screams something having died on the motherboard to me. And of a "catastrophic and uneconomical to even attempt to repair" class of failure, too.
Opinions?
There is not even so much as the Dell splash screen indicating POST is occurring though the screen does have a flash of the backlight, very briefly.
Since this is a business class machine, 4 years seems very premature for major failure from a Dell, but this screams something having died on the motherboard to me. And of a "catastrophic and uneconomical to even attempt to repair" class of failure, too.
Opinions?