[TIP] Fixing a corrupt Start Menu in Windows 10 (avoid that profile refresh)

[carrcomp]

Here's a fun one for you.
Had a customer call in and said that his computer is "all screwed up". Windows 10, says his desktop disappeared, his bookmarks are gone etc.
Of course, I think "Well, corrupted profile. No problem."
Remote in, and he's right. It is screwed up. Start menu can't be clicked on, there's some random tiles on the screen ... almost looks like the start menu is up but nothing is being displayed, and it stretched across the screen. Start menu is clearly corrupted.
The fix? Create a new admin user.
From the admin user go to the old profile in file explorer. AppData\Local\TileDataLayer\
Rename database folder to database.bak
Copy Database folder from new profile into the old one.
Log back into the old profile. Customer thinks I'm a god.

 

[sapphirescales]

Hope you ruled out a potential HDD problem before you just hacked together a solution. In my experience a lot of weird issues like this are caused by an underlying hardware problem. You can fix the software issue, but more problems are likely to surface later down the road.

 

[GTP]

Here's a fun one for you.
Had a customer call in and said that his computer is "all screwed up". Windows 10, says his desktop disappeared, his bookmarks are gone etc.
Of course, I think "Well, corrupted profile. No problem."
Remote in, and he's right. It is screwed up. Start menu can't be clicked on, there's some random tiles on the screen ... almost looks like the start menu is up but nothing is being displayed, and it stretched across the screen. Start menu is clearly corrupted.
The fix? Create a new admin user.
From the admin user go to the old profile in file explorer. AppData\Local\TileDataLayer\
Rename database folder to database.bak
Copy Database folder from new profile into the old one.
Log back into the old profile. Customer thinks I'm a god.

This seems to happen often. I just run a Powershell script I found which seems to fix it 99.9% of the time.

 

[fabs]

This seems to happen often. I just run a Powershell script I found which seems to fix it 99.9% of the time.

This may be a great thing to share
Google is my friend, I know I know

 

[Mick]

This seems to happen often. I just run a Powershell script I found which seems to fix it 99.9% of the time.

Yeah, so...this script, then. Any chance of a link, or upload here?

 

[GTP]

UnZip it right-click and run with Powershell.

 

[fabs]

UnZip it right-click and run with Powershell.

Thank you sir!

 

[cypress]

UnZip it right-click and run with Powershell.

Thank you!!

 

[cyde_ePhex]

@Barcelona , thank you

 

[frase]

UnZip it right-click and run with Powershell.

Thankyou good sir!

 

[Mick]

Thank you!!

That's a keeper! Many thanks.

 

[johnrobert]

Every time I visit this site I find something useful

Thanks