I want to make sure I'm still accurate with these laptops...

thecomputerguy

Well-Known Member
Reaction score
1,366
Client sent me this and said he wants to start incorporating them into his environment.

The current environment is standard windows based accounting software like: Lacerte, QuickBooks, Thompson Reuters, Office 365 Business Premium, intune, etc.


From what I understand this may be an ARM processor and if nothing has changed for ARM recently then it means it's highly incompatible in a standard windows business environment not to mention the standard installation of Windows 11 Home.

Am I still correct that this is ARM based and ARM processors have made no progress towards standard x86 or x64 standard compatibility?

Of course it can be upgraded to pro but this is all looking like a big no no to me.

I usually stick with Intel based latitudes or Precision machines.
 
I'm not sure what LOL OK means.
Either: "I sometimes laugh at myself with my limited knowledge about this so I appreciate your offer to speak further."
or: "Whatever, tech guy, you've got your ideas - I'll stick with mine."

Unfortunately I suspect the latter.
 
Am I still correct that this is ARM based and ARM processors have made no progress towards standard x86 or x64 standard compatibility?
That's Qualcomm's version of a GPU which is what NVidia is producing. So I don't think they are the same per se. But I would expect the same concerns with compatibility. It's basically a vector for MS to push their flavor of AI - Copilot
 

That's a review of an older model. They have made leaps and bounds in compatibility, but, the real caveat is it may work now, but who knows if a vendor update would end that, so it's a precarious ledge to be sure.

Also your clients attitude sucks. I wouldn't personally want to deal with crap hitting the fan with that attitude, although I might be reading too much into it.
 
There is Surface, and there's SurfacePro.

The latter is what businesses require, but yes the ARM variants are a bit of a challenge. Microsoft's answer is Azure VDI. VERY hot topic of conversation int he enterprise circles... I usually grab the attention of the financial guy in that process.

How does it save you money and improve investment when you're paying to maintain two endpoints for every user instead of one?

That question typically obliterates any opportunity to perform VDI. Which in turn gets me yelled at by my sales team. VDI only makes sense in niche cases if you're doing the Zero Trust / Cloud thing correctly. And how you're performing that work has huge impact on what endpoints you're using.

All that said... for 90% of what I do daily? An ARM based SurfacePro is a wonderful tool, and performs all my Microsoft centric stuff flawlessly. I don't need or want Quckbooks, and I have nothing installed on my machine that isn't Microsoft aside from a few system utilities. So for some workflows, these tiny terrors that have DAYS of battery life under active use are amazing.

ARM is the future, and for some that future is now.
 
ARM64 getting pushed in the cloud server space. Lookup Ampere. ARM vs ARM acronyms in Azure is fun to keep straight. I have a 4 node Kubernetes cluster running with ARM because Oracle gives it for free
 
Am I still correct that this is ARM based and ARM processors have made no progress towards standard x86 or x64 standard compatibility?

It's up to Microsoft and third-party app developers to make their software compatible with ARM, not the other way round.

It happened fast for Apple switching to M processors because they gave developers no other choice by discontinuing x86 on macOS entirely. Microsoft wouldn't dare do the same with Windows so unfortunately some apps will never come round because they refuse to spend the required time on development.

However, compatibility is improving all the time but it's very much a case-by-case assessment before deciding if ARM is a good fit. At the moment it fits businesses primarily using cloud apps because compatibility doesn't matter much when all your apps run in an Edge browser tab to begin with.

Until recently it was only Microsoft Surface devices that ran Windows on ARM. Now Dell Latitude, HP EliteBook, Lenovo ThinkPad all launched models with the Qualcomm Elite SoC earlier this year so there must be a growing market for it somewhere.
 
Yeah that's not a patch or an update, that's a rewrite. ARM is fundamentally different than x86 and AMD64, there's no backwards compatibility to consider. Comparing the two is like trying to compare English with Japanese as languages, fundamentally utterly different and translation requires a mess of work.

Microsoft has most of their software complete with an ARM variant that allows for near native functionality if most of your work is within the M365 context. But as soon as you step outside of that... you're off the rails. Right now the "solution" for running x86 software on ARM is VDI. With most LOB vendors moving their applications to the cloud, the rewrites you're seeing are migrating to the appropriate SaaS solution, which again once you've done that the endpoint no longer matters.

That is what's driving this exchange. Cloud service SaaS models do not allow customers to improperly invest, and therefore you get improved security relative to the traditional IT model. There is a massive reduction in local support cost as well, and the movement to browser apps means the endpoint's architecture no longer matters. ARM based endpoints are vastly more power efficient, and therefore vastly more thermally efficient too. This means longer battery life, and lower operating costs.

All of this is horrific news for small IT shops. Larger IT firms have the resources to deploy a NOC, SOC, and service desk and can support industry on a global scale and no longer require boots on the ground. Once the transition to cloud infrastructure is complete, all the boots on the ground are doing are serving as glorified FedEx drivers, delivering endpoints and collecting damaged equipment for repair. A few companies will pickup the cabling work, and be tasked with implementing the routers, switches, and WAPs and maintaining the connectivity infrastructure, that need isn't going away.

But the days of selling yourself out for $X / hour to maintain an intelligent, customized, on-premises infrastructure are over. The few industries that are left lagging on switching to the cloud due to connectivity reasons have no choice but to absorb the rapidly increasing costs of the relatively few engineers left that can work on these systems, and new engineers on that level aren't being created.

ARM is the future.
Zero Trust methodologies are required.
Cloud hosted services are the present, and near term future.

It remains to be seen if there will be a backlash push to bring things back in house, but even if we do again... the skill to maintain that infrastructure is rare. Mistakes destroy entire businesses, so as long as it pays silly amounts of money to run Crypto assaults... This entire market segment will remain on the shrinking side of the coin.

Plan accordingly.

P.S. This transition is inching closer to allowing us to use Android or iOS devices AS OUR DESKTOPS at some point too, which ultimately I think will be the way most organizations go. I don't think Windows on the endpoint has much longer to live in the professional space, relatively. These trends will take decades to complete, so it's not like it's happening tomorrow. But it's also closer than any of us care to admit!
 
Last edited:
Back
Top