carmen617
Well-Known Member
- Reaction score
- 749
- Location
- Boston, MA
Client's sister died, she has her 2015 MacBook Pro, it's been Filevault encrypted and nobody knows the password. I've told her there's no way to log in to the system without the password, but she's also asked me if I can just format and reinstall MacOS so it can be reused. I found a process in the link below, which makes it look relatively simple, but I've never done this before. Any of you Mac experts out there agree it's as easy as this, or is there a better process to follow, or should I just tell her that unless she can unearth her sister's password she's got a nice, expensive paperweight?
http://apple.stackexchange.com/ques...install-os-x-on-a-filevault-2-encrypted-drive
http://apple.stackexchange.com/ques...install-os-x-on-a-filevault-2-encrypted-drive