Laptop wont charge despite new battery

[johnrobert]

Asus transformer flip TP500L

Battery is internal I am pretty sure power adapter is OK
there must be a charge circuit on M/B causing problem

 

[Krynn72]

Have you measured anything with a multimeter? Have you done anything other than replace the battery?

Need more info.

 

[coffee]

How can you be pretty sure the adaptor is ok?

 

[johnrobert]

Thought it might have something to do with ACPI settings
or the 60 seconds trick
I will bring a multimeter next time I have 2 but finding one will be the challenge

https://www.cnet.com/forums/discussions/new-asus-laptop-plugged-in-not-charging-630258/

 

[Diggs]

I run into new external batteries that won't charge every now and then. All I've ever needed to do is put them in and out "hot" (while the machine is running) a few times and they get recognized and take off charging. But - I have no idea how you would do that with an internal battery unless you have it open on the bench.

 

[johnrobert]

When battery was plugged in it would not power on with or without charger connected
He already had taken back off to access battery so I unplugged battery and it worked so he ordered a new battery.
also it would not power on using power button we had to disconnect and reconnect P/S to turn it on
I think it is a common problem for these laptops
I am going to take another look test P/S since he lives close

 

[NviGate Systems]

These ASUS models are not the best quality. Even with OEM parts you are lucky for then to work. I remember at Staples when they went for warranty, they would perform some sort of reset but would not tell us what it was. But they mentioned only ASUS could do it, as it was shipped directly to ASUS.

Don't spend allot of time on this, I think these are not worth time or extra money spent. ASUS has OOW services where they will replace battery for a fee. Then it's not your problem.

 

[johnrobert]

I dont think this will help me

He is using laptop with power cord as far as I know, he never takes it anywhere