Macs won't print to Konica BizHub C203

[Vicenarian]

Hi again,

I've got a Konica Minolta Bizhub C203 that was set up by a printer technician a week or so ago; anyway, it's got a static IP on the local network and is connected through an ethernet cable directly to a LAN port on the Linksys router. I can access the printer's web page via the network by browsing to its IP address with no issues, and it responds to pings fine.


So, I set up two Windows 7 machines by installing the drivers on the Konica website, with no issues. Both print fine. However, I've got 2 Macbooks (both running 10.8.x) that won't print. I downloaded/installed the appropriate 10.8 driver on the Konica website (same page as the Windows drivers actually), but after installation, when I go to print, nothing prints.

I've also tried adding the printer manually in OSX but clicking on the '+' button in the printers window (in System Preferences), and then specifying the printer's IP address, LPR protocol, and as per the advice of Konica tech-support, putting the word 'print' in the "Print Queue" box.

But neither of the Macbooks will print.


Anything else I should try?


Edit: I should also mention, when I try to print from the Macbook, the print goes to the print queue dialog box, and then disappears, but nothing actually prints.

Edit 2: I also tried using the "General Postscript Driver" that was included on the Mac computers; didn't work

 

[Martyn]

It's a long while since I worked on Mac printing and I've never seen that printer, but I've seen many Mac printing problems. They nearly all have been issues around the print queue naming. Some like nothing in the print queue some like either print or direct. Try that.

 

[bertie40]

Weird.

I came across a Konica printer problem this morning.
Ok, it was a PC, but this is what I found.

The PC would find the Konica and print ok.
No problem.

Print PDFs?
No problem.

However my customer uses a web portal for printing out car spares.

The page is displayed within the browser, as a PDF file. (Adobe XI installed)

If you try to print from within that browser page (toolbar print icon), a message box came up as "no page selected", and then asked if you wanted to save the "xps" file.

For some reason, despite the Konica being the default printer, the browser was selecting the other xps "print to file" driver.

Solution ?

I deleted the print-to-file driver.

Then it behaved.

 

[jamesp4330]

I have 2 of these in one of my big accounts, we had to have a special chip installed to allow for MAC printing. It's been a year or so I don't remember the name of the chip but I sure Konica support can tell you.

 

[CubeTech]

I have a client that had a similar problem with a new fleet of Sharp copier/printers. What's missing is the license for Postscript language printing. The work around that I found was installing generic PCL language drivers. It's called "Gutenprint." I don't think I've posted enough to be able to post links but if you look for gimp-print on sourceforge.net you'll find the Mac download. We used the Generic PCL5 driver and it works great.

 

[Martyn]

I have a client that had a similar problem with a new fleet of Sharp copier/printers. What's missing is the license for Postscript language printing. The work around that I found was installing generic PCL language drivers. It's called "Gutenprint." I don't think I've posted enough to be able to post links but if you look for gimp-print on sourceforge.net you'll find the Mac download. We used the Generic PCL5 driver and it works great.

Yes this is the other symptom I forgot to post. If the file format isn't recognised(ie postcript file but not a ps printer) a classic sign is the print file just getting dropped.

 

[Markverhyden]

Hi again,

I've got a Konica Minolta Bizhub C203 that was set up by a printer technician a week or so ago; anyway, it's got a static IP on the local network and is connected through an ethernet cable directly to a LAN port on the Linksys router. I can access the printer's web page via the network by browsing to its IP address with no issues, and it responds to pings fine.


So, I set up two Windows 7 machines by installing the drivers on the Konica website, with no issues. Both print fine. However, I've got 2 Macbooks (both running 10.8.x) that won't print. I downloaded/installed the appropriate 10.8 driver on the Konica website (same page as the Windows drivers actually), but after installation, when I go to print, nothing prints.

I've also tried adding the printer manually in OSX but clicking on the '+' button in the printers window (in System Preferences), and then specifying the printer's IP address, LPR protocol, and as per the advice of Konica tech-support, putting the word 'print' in the "Print Queue" box.

But neither of the Macbooks will print.


Anything else I should try?


Edit: I should also mention, when I try to print from the Macbook, the print goes to the print queue dialog box, and then disappears, but nothing actually prints.

Edit 2: I also tried using the "General Postscript Driver" that was included on the Mac computers; didn't work

You should be using the HP jetdirect port and not the LPR port. That has been my experience.