[SOLVED] MailStore and external multidrop accounts

[LifelineIT]

Months ago someone recommended MailStore to me, and I have to say, it's AWESOME. After the terminated employee debacle that we had a month ago (that story continues and is just awesome), our management decided that I was right all along, and that we really do need to pay better attention to our backups.

We use google apps for education/non-profit, and after much shopping decided on MailStore ($200/lifetime versus ~350-1000/year for everything else.) It's up and working perfectly, but it's only grabbing a once-daily snapshot of email, which means that malicious users could still disappear email. The way around that is to use Google's external multidrop feature to forward mail to a third party, but it CANNOT be another gmail account OR any account that will drop duplicate messages.

So, looking here, does anyone have a suggestion about an email provider (pop is fine, prefer SSL) that gives a fair amount of space (MailStore will delete messages regularly but we process a lot of email for a ~12 employee organization) that will NOT drop duplicate messages?

Preference to free/cheap, but of course.

Sidebar---you should really check out the system. It's a really great product and even supplies a proxy so that non-webmail providers will see ALL their emails backed up instantly. AD/LDAP integration, etc etc. Very cool and very cheap.

 

[nlinecomputers]

Doesn't Google apps have permission settings? Can't you set it so that end users do not have the ability to delete mail? Wouldn't that solve your issue?

 

[LifelineIT]

As far as I know this permission is excluded, probably as part of the reason to get you to purchase Google Vault. I will recheck, but anything in trash for 30 days is permanently and irrevocably deleted.

 

[nlinecomputers]

As far as I know this permission is excluded, probably as part of the reason to get you to purchase Google Vault. I will recheck, but anything in trash for 30 days is permanently and irrevocably deleted.

Then have Mailstore archive the trash folder.

Google apps would be pretty worthless if you can't prevent end users from deleting mail permanently.

 

[nlinecomputers]

Damn quick research shows that you can't prevent users from doing just that. That sucks. It's the Google archive product or nothing.

 

[LifelineIT]

Then have Mailstore archive the trash folder.

Google apps would be pretty worthless if you can't prevent end users from deleting mail permanently.

MailStore is archiving the trash folder, of course, however users can choose to permanently delete the email right away. It is also possible to delete sent mails.

Again, GApps is a lot of product to give away for free, pushing users to a minimum $1k/year Vault to protect it all makes decent sense.

Thanks.

"It's the Google archive product or nothing"
There are lots of third party apps that work seamlessly, like Backupify (which like Vault gets the whole entire suite backed up), but it's cost prohibitive for us. All those options, including vault, require that you continue to pay monthly for suspended accounts as well, in order to maintain those records.