Mcafee SAS AV removal.

[computertechguy]

Have a client who has bits and pieces of Mcafee SAS left on a workstation and windows 10 will not upgrade because the SAS (remains) is incompatible. I called Mcafee F'ers wont talk to me because my contract number has expired.

I have found many manual removal articles and they don't apply to my particular version as they reg keys don't match.

I have used a publicly available removal tool but apparently that is only for the consumer version. There is a tech tool for the SAS product only available for current contract re sellers and I can't get to it.

Any suggestions on a manual uninstall sequence? I think we had version 5.x or so (they are presently up to 8 i believe.

 

[ComputerRepairTech]

Did you already try https://support.microsoft.com/en-us...hat-block-programs-being-installed-or-removed ? sometimes it can be helpful.

 

[HFultzjr]

I have had a few issues with removing Mcafee. This is what I remember solving them.

Re-install the program, (yes re-install), the copy you now have is corrupted.
Reboot
Remove using Revo Uninstaller with the advanced removal checked (most aggressive).
Reboot.
Run this Mcafee removal tool.
https://www.majorgeeks.com/files/details/mcafee_consumer_product_removal_tool.html
Reboot.
Should now be gone. You may have to remove some manual stuff left in Programs and/or Programs x86

Do in this order and EVERY reboot.

 

[computertechguy]

Thanks for the replies... I don't have the source to reinstall and remove so I guess it will be easier to do a nuke and pave with this.

 

[ComputerRepairTech]

Thanks for the replies... I don't have the source to reinstall and remove so I guess it will be easier to do a nuke and pave with this.

did you try that link i suggested? aside from that searching through autoruns for the vendor mcafee can also be helpful and of course a registry search provided you do a full backup before going and trying to do a manual removal.

 

[HFultzjr]

I would try this also ^^^^^^^^^^.

 

[xploitedmind]

I'd also search for services and sc delete them.

 

[HCHTech]

Just saw this thread - Sonicwall used to provide McAfee SAS, I have a removal tool around somewhere if you're still looking.