Hi Folks,
I had a client call me with a really strange outlook problem. They are using Office 365, but run Outlook locally (currently using Outlook version 1905).
When outlook opens, its scrunched all the way to the left side of the screen. If you hit the Windowed button, you can then grab the window and manually resize it to fill the screen, but if you hit the maximize button, it reverts to being scrunched all the way to the left.
If you close and reopen outlook, it reverts to being scrunched all the way to the left.
Screenshot of the problem: https://imgur.com/a/e3tUy4U
This is on a dual monitor computer. I tried going into display settings and turning off the "snap" options in multitasking, but this didn't have an effect.
This client reported this once before a few weeks ago, but was able to fix it somehow with a combination of computer restarts and dragging the window back and fourth between monitors. (thats the best description I was able to get) So when I was able to remote in, the problem wasn't happening. But today, it returned.
Has anyone come across a similar issue? For now, I had to put outlook into windowed mode and manually drag it open to fill the screen. But this is temporary, as closing and reopening outlook will cause it to go back.
I had a client call me with a really strange outlook problem. They are using Office 365, but run Outlook locally (currently using Outlook version 1905).
When outlook opens, its scrunched all the way to the left side of the screen. If you hit the Windowed button, you can then grab the window and manually resize it to fill the screen, but if you hit the maximize button, it reverts to being scrunched all the way to the left.
If you close and reopen outlook, it reverts to being scrunched all the way to the left.
Screenshot of the problem: https://imgur.com/a/e3tUy4U
This is on a dual monitor computer. I tried going into display settings and turning off the "snap" options in multitasking, but this didn't have an effect.
This client reported this once before a few weeks ago, but was able to fix it somehow with a combination of computer restarts and dragging the window back and fourth between monitors. (thats the best description I was able to get) So when I was able to remote in, the problem wasn't happening. But today, it returned.
Has anyone come across a similar issue? For now, I had to put outlook into windowed mode and manually drag it open to fill the screen. But this is temporary, as closing and reopening outlook will cause it to go back.
