Orbi 6 used with Xfinity as internet connection source

[britechguy]

I've got someone who's called me saying that their Orbi 6 keeps going into disconnected (magenta color) mode. I've asked them to keep an eye on the modem-router (Motorola MG8702) to see if the "link to the outside world" is going out intermittently, but that does not seem to be the case.

I did not install this system but from what the client told me they've put the modem-router into "pure modem mode" (bridge mode) and it's the Orbi that's handling DHCP.

Just curious as to whether anyone has anything to say about the Orbi 6 mesh system and its possible quirks and/or if there's anything peculiar about how it might interact with the Motorola MG8702?

I have not been on site yet because I have the client information gathering first. He's been good about it so far, as from all appearances it's not the modem dropping connectivity, which was my initial suspicion.

 

[YeOldeStonecat]

Orbi's were the "best" home mesh systems for a long time...they might still be, especially the "Pro" models because they have a 3rd radio that is dedicated to the backhaul links...versus...sharing the 5 radio with wifi duties which is what a lot of cheaper mesh systems do.

And I say this...not being a fan of Netgears network products. I'm a Ubiquiti guy, but for homes...the Orbi Pro models rock.

 

[britechguy]

the Orbi Pro models rock.

He's got the RBRE960 — Orbi Quad-band Mesh WiFi 6E Router