Outlook and Hotmail Folder Sync Issue

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13
Location
NH
I am not an expert in Outlook 2003 and or Hotmail by any means so please bear with me.

Client just started receiving Sync issues in Outlook 2003. He checks all his web based mail using Outlook.

This is the Sync error message. I have already googled the error code but am unable to resolve the issue. I dont know what is not synching at all.

14:10:31 Synchronizer Version 14.0.5139
14:10:31 Synchronizing Mailbox 'xxxxx@hotmail.com'
14:10:31 Synchronizing Hierarchy
14:10:31 1 folder(s) updated in online store
14:10:39 Folder Collection Sync Key: 0{13ff7d40-a570-479b-88af-d53472b1e97c}104047
14:10:39 Message Collection Sync Key: 0{77aed9c3-f442-4e95-bd80-1518828db21b}96090
14:10:40 There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web.
14:10:40 Error: 4201. Client. Invalid folder name.
14:10:40

*******************
14:10:40

*Request*
14:10:40 14:10:39:0768


14:10:40 POST
14:10:40 http://
14:10:40 bl165ds.mail.services.live.com
14:10:40 /DeltaSync_v2.0.0/Sync.aspx
14:10:40


14:10:40 MIME-Version: 1.0

Content-Type: multipart/related;

start-info="application/xop+xml";

boundary="----=_NextPart_000_00EE_01CC5C1E.470C8980";

type="application/xop+xml";

start=0013_01CC5C1E.470C8980@mail.services.live.com

X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6002.18463



This is a multi-part message in MIME format.



------=_NextPart_000_00EE_01CC5C1E.470C8980

Content-Type: application/xop+xml;

type="application/xop+xml"

Content-Transfer-Encoding: 7bit

Content-ID: <0013_01CC
14:10:40

*Response*
14:10:40 14:10:40:0127


14:10:40 HTTP/1.1 200 OK

Date: Tue, 16 Aug 2011 18:10:36 GMT

Server: Microsoft-IIS/6.0

P3P:CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"

X-Powered-By: ASP.NET

X-AspNet-Version: 2.0.50727

MSNSERVER: H: BLU165-ds4 V: 15.4.608.504 D: 2011-05-04T21:16:02

X-TransactionID: 981c034c-dbd2-4295-89b7-b7174ead6dcd

X-Response-Time: 15.6246

Cache-Control: no-cache

Pragma: no-cache

Expires: -1

Content-Type: text/xml

Content-Length: 279




14:10:40


14:10:40 <?xml version="1.0"?>

<Sync xmlns:A="EMAIL:" xmlns:B="HMMAIL:" xmlns:C="HMFOLDER:" xmlns:D="HMSYNC:" xmlns="AirSync:">

<D:Status>4201</D:Status>

<D:Fault>

<D:Faultcode>Client</D:Faultcode>

<D:Faultstring>Invalid folder name</D:Faultstring>

</D:Fault>

</Sync>
14:10:40

*******************
14:10:40 Error with Send/Receive.
14:10:40 There was an error synchronizing your folder hierarchy. Error : 8de00002.
14:10:40 1 folder(s) updated in offline store
14:10:40 Synchronizing server changes in folder 'J's calendar'
14:10:40 Synchronizing server changes in folder 'Contacts'
14:10:40

*******************
14:10:40

*Request*
14:10:40 14:10:40:0143


14:10:40 POST
14:10:40 http://
14:10:40 contacts.msn.com
14:10:40 /ABService/ABService.asmx
14:10:40


14:10:40 <ABFindAll xmlns="http://www.msn.com/webservices/AddressBook"> <abId>00000000-0000-0000-0000-000000000000</abId><abView>Full</abView><lastChange>2011-07-15T03:43:08.937-07:00</lastChange><deltasOnly>true</deltasOnly></ABFindAll>
14:10:40

*Response*
14:10:40 14:10:40:0268


14:10:40 HTTP/1.1 200 OK

Cache-Control: private, max-age=0

Content-Length: 675

Content-Type: text/xml; charset=utf-8

Content-Encoding: gzip

X-MSNSERVER: BY2CDP5013118

X-AspNet-Version: 4.0.30319

Date: Tue, 16 Aug 2011 18:10:36 GMT




14:10:40


14:10:40 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><ServiceHeader xmlns="http://www.msn.com/webservices/AddressBook"><Version>16.01.1802.0000</Version><CacheKey>14r2;Q4Sz3xh1XsBT2Gcx67kJcB5D45TVNrnXqTlXUKaedag7x7RwEmeeV6AhYuhGAKHf4IjCtUzzEc0+EeTZch5ZxMOoH+qofvB3EjWYamBwwl28f1ggcmeYPPFkmrI1bX1F0/KTa7mBGlVQuT+dyu7L/cTC7r11nJUXf6qiOcS
14:10:40

*******************
14:10:40 Synchronizing server changes in folder 'Drafts'
14:10:40 Synchronizing server changes in folder 'Inbox'
14:10:40 Synchronizing server changes in folder 'US Holidays'
14:10:40 Synchronizing server changes in folder 'Local/International'
14:10:40 Synchronizing server changes in folder 'Birthday calendar'
14:10:40 Synchronizing server changes in folder 'Original Calendar'
14:10:40 Synchronizing server changes in folder 'Sent Items'
14:10:40 Synchronizing server changes in folder 'Deleted Items'
14:10:40 Synchronizing server changes in folder 'Junk E-mail'
14:10:40 Done


thank you in advance
 
I was able to solve the issue. I feel like a dope such an easy fix. Just re-installed outlook connector and no more sync issues =)
 
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