Pc Fixed Right
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I am not an expert in Outlook 2003 and or Hotmail by any means so please bear with me.
Client just started receiving Sync issues in Outlook 2003. He checks all his web based mail using Outlook.
This is the Sync error message. I have already googled the error code but am unable to resolve the issue. I dont know what is not synching at all.
14:10:31 Synchronizer Version 14.0.5139
14:10:31 Synchronizing Mailbox 'xxxxx@hotmail.com'
14:10:31 Synchronizing Hierarchy
14:10:31 1 folder(s) updated in online store
14:10:39 Folder Collection Sync Key: 0{13ff7d40-a570-479b-88af-d53472b1e97c}104047
14:10:39 Message Collection Sync Key: 0{77aed9c3-f442-4e95-bd80-1518828db21b}96090
14:10:40 There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web.
14:10:40 Error: 4201. Client. Invalid folder name.
14:10:40
*******************
14:10:40
*Request*
14:10:40 14:10:39:0768
14:10:40 POST
14:10:40 http://
14:10:40 bl165ds.mail.services.live.com
14:10:40 /DeltaSync_v2.0.0/Sync.aspx
14:10:40
14:10:40 MIME-Version: 1.0
Content-Type: multipart/related;
start-info="application/xop+xml";
boundary="----=_NextPart_000_00EE_01CC5C1E.470C8980";
type="application/xop+xml";
start=0013_01CC5C1E.470C8980@mail.services.live.com
X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6002.18463
This is a multi-part message in MIME format.
------=_NextPart_000_00EE_01CC5C1E.470C8980
Content-Type: application/xop+xml;
type="application/xop+xml"
Content-Transfer-Encoding: 7bit
Content-ID: <0013_01CC
14:10:40
*Response*
14:10:40 14:10:40:0127
14:10:40 HTTP/1.1 200 OK
Date: Tue, 16 Aug 2011 18:10:36 GMT
Server: Microsoft-IIS/6.0
P3P:CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
X-Powered-By: ASP.NET
X-AspNet-Version: 2.0.50727
MSNSERVER: H: BLU165-ds4 V: 15.4.608.504 D: 2011-05-04T21:16:02
X-TransactionID: 981c034c-dbd2-4295-89b7-b7174ead6dcd
X-Response-Time: 15.6246
Cache-Control: no-cache
Pragma: no-cache
Expires: -1
Content-Type: text/xml
Content-Length: 279
14:10:40
14:10:40 <?xml version="1.0"?>
<Sync xmlns:A="EMAIL:" xmlns:B="HMMAIL:" xmlns:C="HMFOLDER:" xmlns
="HMSYNC:" xmlns="AirSync:">
<D:Status>4201</D:Status>
<D:Fault>
<D:Faultcode>Client</D:Faultcode>
<D:Faultstring>Invalid folder name</D:Faultstring>
</D:Fault>
</Sync>
14:10:40
*******************
14:10:40 Error with Send/Receive.
14:10:40 There was an error synchronizing your folder hierarchy. Error : 8de00002.
14:10:40 1 folder(s) updated in offline store
14:10:40 Synchronizing server changes in folder 'J's calendar'
14:10:40 Synchronizing server changes in folder 'Contacts'
14:10:40
*******************
14:10:40
*Request*
14:10:40 14:10:40:0143
14:10:40 POST
14:10:40 http://
14:10:40 contacts.msn.com
14:10:40 /ABService/ABService.asmx
14:10:40
14:10:40 <ABFindAll xmlns="http://www.msn.com/webservices/AddressBook"> <abId>00000000-0000-0000-0000-000000000000</abId><abView>Full</abView><lastChange>2011-07-15T03:43:08.937-07:00</lastChange><deltasOnly>true</deltasOnly></ABFindAll>
14:10:40
*Response*
14:10:40 14:10:40:0268
14:10:40 HTTP/1.1 200 OK
Cache-Control: private, max-age=0
Content-Length: 675
Content-Type: text/xml; charset=utf-8
Content-Encoding: gzip
X-MSNSERVER: BY2CDP5013118
X-AspNet-Version: 4.0.30319
Date: Tue, 16 Aug 2011 18:10:36 GMT
14:10:40
14:10:40 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><ServiceHeader xmlns="http://www.msn.com/webservices/AddressBook"><Version>16.01.1802.0000</Version><CacheKey>14r2;Q4Sz3xh1XsBT2Gcx67kJcB5D45TVNrnXqTlXUKaedag7x7RwEmeeV6AhYuhGAKHf4IjCtUzzEc0+EeTZch5ZxMOoH+qofvB3EjWYamBwwl28f1ggcmeYPPFkmrI1bX1F0/KTa7mBGlVQuT+dyu7L/cTC7r11nJUXf6qiOcS
14:10:40
*******************
14:10:40 Synchronizing server changes in folder 'Drafts'
14:10:40 Synchronizing server changes in folder 'Inbox'
14:10:40 Synchronizing server changes in folder 'US Holidays'
14:10:40 Synchronizing server changes in folder 'Local/International'
14:10:40 Synchronizing server changes in folder 'Birthday calendar'
14:10:40 Synchronizing server changes in folder 'Original Calendar'
14:10:40 Synchronizing server changes in folder 'Sent Items'
14:10:40 Synchronizing server changes in folder 'Deleted Items'
14:10:40 Synchronizing server changes in folder 'Junk E-mail'
14:10:40 Done
thank you in advance
Client just started receiving Sync issues in Outlook 2003. He checks all his web based mail using Outlook.
This is the Sync error message. I have already googled the error code but am unable to resolve the issue. I dont know what is not synching at all.
14:10:31 Synchronizer Version 14.0.5139
14:10:31 Synchronizing Mailbox 'xxxxx@hotmail.com'
14:10:31 Synchronizing Hierarchy
14:10:31 1 folder(s) updated in online store
14:10:39 Folder Collection Sync Key: 0{13ff7d40-a570-479b-88af-d53472b1e97c}104047
14:10:39 Message Collection Sync Key: 0{77aed9c3-f442-4e95-bd80-1518828db21b}96090
14:10:40 There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web.
14:10:40 Error: 4201. Client. Invalid folder name.
14:10:40
*******************
14:10:40
*Request*
14:10:40 14:10:39:0768
14:10:40 POST
14:10:40 http://
14:10:40 bl165ds.mail.services.live.com
14:10:40 /DeltaSync_v2.0.0/Sync.aspx
14:10:40
14:10:40 MIME-Version: 1.0
Content-Type: multipart/related;
start-info="application/xop+xml";
boundary="----=_NextPart_000_00EE_01CC5C1E.470C8980";
type="application/xop+xml";
start=0013_01CC5C1E.470C8980@mail.services.live.com
X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6002.18463
This is a multi-part message in MIME format.
------=_NextPart_000_00EE_01CC5C1E.470C8980
Content-Type: application/xop+xml;
type="application/xop+xml"
Content-Transfer-Encoding: 7bit
Content-ID: <0013_01CC
14:10:40
*Response*
14:10:40 14:10:40:0127
14:10:40 HTTP/1.1 200 OK
Date: Tue, 16 Aug 2011 18:10:36 GMT
Server: Microsoft-IIS/6.0
P3P:CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
X-Powered-By: ASP.NET
X-AspNet-Version: 2.0.50727
MSNSERVER: H: BLU165-ds4 V: 15.4.608.504 D: 2011-05-04T21:16:02
X-TransactionID: 981c034c-dbd2-4295-89b7-b7174ead6dcd
X-Response-Time: 15.6246
Cache-Control: no-cache
Pragma: no-cache
Expires: -1
Content-Type: text/xml
Content-Length: 279
14:10:40
14:10:40 <?xml version="1.0"?>
<Sync xmlns:A="EMAIL:" xmlns:B="HMMAIL:" xmlns:C="HMFOLDER:" xmlns

<D:Status>4201</D:Status>
<D:Fault>
<D:Faultcode>Client</D:Faultcode>
<D:Faultstring>Invalid folder name</D:Faultstring>
</D:Fault>
</Sync>
14:10:40
*******************
14:10:40 Error with Send/Receive.
14:10:40 There was an error synchronizing your folder hierarchy. Error : 8de00002.
14:10:40 1 folder(s) updated in offline store
14:10:40 Synchronizing server changes in folder 'J's calendar'
14:10:40 Synchronizing server changes in folder 'Contacts'
14:10:40
*******************
14:10:40
*Request*
14:10:40 14:10:40:0143
14:10:40 POST
14:10:40 http://
14:10:40 contacts.msn.com
14:10:40 /ABService/ABService.asmx
14:10:40
14:10:40 <ABFindAll xmlns="http://www.msn.com/webservices/AddressBook"> <abId>00000000-0000-0000-0000-000000000000</abId><abView>Full</abView><lastChange>2011-07-15T03:43:08.937-07:00</lastChange><deltasOnly>true</deltasOnly></ABFindAll>
14:10:40
*Response*
14:10:40 14:10:40:0268
14:10:40 HTTP/1.1 200 OK
Cache-Control: private, max-age=0
Content-Length: 675
Content-Type: text/xml; charset=utf-8
Content-Encoding: gzip
X-MSNSERVER: BY2CDP5013118
X-AspNet-Version: 4.0.30319
Date: Tue, 16 Aug 2011 18:10:36 GMT
14:10:40
14:10:40 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><ServiceHeader xmlns="http://www.msn.com/webservices/AddressBook"><Version>16.01.1802.0000</Version><CacheKey>14r2;Q4Sz3xh1XsBT2Gcx67kJcB5D45TVNrnXqTlXUKaedag7x7RwEmeeV6AhYuhGAKHf4IjCtUzzEc0+EeTZch5ZxMOoH+qofvB3EjWYamBwwl28f1ggcmeYPPFkmrI1bX1F0/KTa7mBGlVQuT+dyu7L/cTC7r11nJUXf6qiOcS
14:10:40
*******************
14:10:40 Synchronizing server changes in folder 'Drafts'
14:10:40 Synchronizing server changes in folder 'Inbox'
14:10:40 Synchronizing server changes in folder 'US Holidays'
14:10:40 Synchronizing server changes in folder 'Local/International'
14:10:40 Synchronizing server changes in folder 'Birthday calendar'
14:10:40 Synchronizing server changes in folder 'Original Calendar'
14:10:40 Synchronizing server changes in folder 'Sent Items'
14:10:40 Synchronizing server changes in folder 'Deleted Items'
14:10:40 Synchronizing server changes in folder 'Junk E-mail'
14:10:40 Done
thank you in advance