Reload Mohave

[dee001]

Good morning, I am in the process of backing up and reloading a mac book pro. The user uses mac mail and has a few apps my question is if I use time machine to back up the system will it back up the app's and setting for mac mail and the keychain? Also, my other concern, if I use time machine, is it possible that it will bring back the problem that making the system run so slow? Or is there a better way to go about this?

 

[overburnz]

Have you run any hardware and software tests on it? How do you know that you need to format and reinstall?

 

[dee001]

Have you run any hardware and software tests on it? How do you know that you need to format and reinstall?

The system has was configure with an mdm from a previous employer, I tried to clean it up but the user still gets pop up of security setting trying to connect but fail. I was thinking this would be a quick way to avoid a clean up of settings. I am in the process of running hardware test

 

[overburnz]

The system has was configure with an mdm from a previous employer, I tried to clean it up but the user still gets pop up of security setting trying to connect but fail. I was thinking this would be a quick way to avoid a clean up of settings. I am in the process of running hardware test

mdm?

 

[dee001]

mdm?

Mobile device management tool. It looks like the tool is removed but keep getting errors that Error User Manual Removal Agent

 

[Markverhyden]

What mdm solution? Those are just profiles and should be easy to get rid of if you have a user that is root level. Did you try a new user account to see what happens. Sometimes there's stuff in the profile that causes issue. My MBA had that.

 

[Archon Prime]

Just do what @Markverhyden said. try a new user. If it works in there, migrate over to it.