Have a laptop,
Toshiba E55T - A5320, Windows 8.1 x64; neither the keyboard nor touchpad work. The problem started suddenly; no changes had been made to the system.
In the device manager,
PC/AT Enhanced PS/2 Keyboard (101/102 Key)
ELAN PS/2 SMBus Port Input Device
both show exclamation marks next to them. I've uninstalled them both multiple times, rebooted, no luck.
I did a system restore to just before it began happening and that fixed it temporarily; the issue came back after another reboot or two.
I've downloaded & installed drivers from Toshiba's site for the ELAN Touchpad and "Function Key", installed those, and again it did not help. Also removed the battery and power cord, let it sit for 30 minutes, still the keyboard & mouse aren't working.
I have no idea what else to do...please help!
Thanks!
Toshiba E55T - A5320, Windows 8.1 x64; neither the keyboard nor touchpad work. The problem started suddenly; no changes had been made to the system.
In the device manager,
PC/AT Enhanced PS/2 Keyboard (101/102 Key)
ELAN PS/2 SMBus Port Input Device
both show exclamation marks next to them. I've uninstalled them both multiple times, rebooted, no luck.
I did a system restore to just before it began happening and that fixed it temporarily; the issue came back after another reboot or two.
I've downloaded & installed drivers from Toshiba's site for the ELAN Touchpad and "Function Key", installed those, and again it did not help. Also removed the battery and power cord, let it sit for 30 minutes, still the keyboard & mouse aren't working.
I have no idea what else to do...please help!
Thanks!